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Let us help you remediate mold

11/4/2024 (Permalink)

Mold is everywhere, which means there is no way to "remove" mold from your house, but our professionally trained technicians at SERVPRO of Jefferson, Franklin and Perry Counties can work to remediate the issue.

With more than 50 years of experience, SERVPRO understands the science of mold. We will work with you to find a trained industrial hygienist to determine if you have the presence of mold in your home or business, then come up with a plan to remediate the problem, if there is one.

Finding mold in your home or business can be troubling, and it’s natural to want to get rid of it fast. Because mold spreads fast and can sometimes be inconspicuous, it’s best to call SERVPRO and let us help you.

 

We're Always Here to Help You!

11/4/2024 (Permalink)

image library SERVPRO fire customer Whether it's a fire clean or water damage, the SERVPRO team makes it a mission to help you recover.

We understand the trauma and feeling of loss that comes when your home or business are affected by a disaster or catastrophic event.

The team at SERVPRO of Jefferson, Franklin and Perry Counties is not only trained in remediation and restoration techniques, but we focus on making you the WHY of what we do every single day.

For us, it's about more than just business because we realize we're in the business of helping people recover from disaster, whether it's a water leak or a full fire clean. Our teams are specially trained in empathy, understanding and compassion, and our mission is always to do whatever it takes to help you.

As one customer said, "They immediately put my mind at ease during an extremely stressful situation."

When it comes to SERVPRO, we care about helping you, and that is what makes us different.

SERVPRO cleans mold-, mildew-damaged contents

9/9/2024 (Permalink)

House before SERVPRO remediated the mold damage SERVPRO of Jefferson, Franklin and Perry Counties is an experienced and trusted mold remediation expert.

When you discover mold or mildew in your home or business, the microbial growth doesn't discriminate between the structure and the contents within.

SERVPRO of Jefferson, Franklin and Perry Counties offers an in-house content cleaning division that can help restore contents damaged by mold.

We will assess and test your contents to determine what items can be restored back to their preloss condition, and utilizing various restoration methods in our cleaning process, we will work to try to save as many as possible.

From electronics to documents and from soft goods to furniture, SERVPRO of Jefferson, Franklin and Perry Counties is a trusted industry leader when it comes to mold remediation.

Call SERVPRO of Jefferson, Franklin and Perry Counties for a mold assessment and evaluation. Let us help you make it Like it Never Even Happened.

SERVPRO of Jefferson, Franklin and Perry Counties is a trusted expert in fire restoration

9/9/2024 (Permalink)

Fire damage after board up in home restored by SERVPRO SERVPRO restored this log home after a fire nearly decimated the home.

In the moments after fire damages your home or business, it's hard to know where to turn for trusted advice and professional service.

With more than five decades of industry experience, SERVPRO of Jefferson, Franklin and Perry Counties can provide a trusted voice during the emotional moments surrounding a fire in your home or business.

When SERVPRO arrives, technicians will begin implementing a fire damage reconstruction process. Whether you require smoke damage restoration for a single room, or full-scale construction services, SERVPRO technicians are prepared to implement an industry-tested plan, working hand in hand with you and your insurance company.

In 2022, Illinois fire departments responded to more than 1.4 million incidents that caused the loss of 92 lives and more than $476 million in property damage, according to the Office of the Illinois State Fire Marshal.

After experiencing fire damage, time is of the essence. While safety is your No. 1 priority, handling subsequent cleanup, restoration, and construction efforts can seem daunting. SERVPRO of Jefferson, Franklin and Perry Counties will handle everything during the cleanup job, from initial assessment to construction, helping to ensure the property is restored to pre-fire condition.

Call SERVPRO of Jefferson, Franklin and Perry Counties as soon as the firefighters are finished, and let us help make it "Like it never even happened."

Trust SERVPRO of Jefferson, Franklin and Perry Counties to handle water damage

8/20/2024 (Permalink)

Picture of home after sustaining water damage in Marion From homes to businesses, you can trust SERVPRO to handle any-size water disaster.

Water is a part of life. It can be beautiful, but it can also be destructive, especially when it creates a disaster in your home or business.

SERVPRO of Jefferson, Franklin and Perry Counties has the expertise and equipment to remove water, dry out the structure, and build your home or business back to preloss condition.

You can trust SERVPRO of Jefferson, Franklin and Perry Counties to respond quickly to mitigate the damage.

Once our team arrives at your home or business, our trained professionals will assess the water damage and explain the severity of the damage. We will talk you through the restoration process, and if necessary, we will also assist with stopping the source of the water damage. Our industry-trained team members will create a plan of action to successfully restore your property.

We have the capability to handle any-size water disaster. From homes to schools and from commercial warehouses to apartment complexes, we'll be there with a team ready to meet your needs.

When water damage occurs, call SERVPRO!

6/27/2024 (Permalink)

SERVPRO vans parked outside water damage. SERVPRO Vans in Parking lot

The professionals at SERVPRO® of Jefferson, Franklin and Perry Counties are here if you find yourself with water damage. 

With water sources at your sink, dishwasher and refrigerator there are several ways for water to affect areas that you might not be able to see. 

Water can run behind base cabinets or under your refrigerator and can be virtually undetectable for some time. 

Did you know that SERVPRO can potentially save solid floors if water damage is caught quickly enough? With a dry mat system that is able to extract water through the floors before water begins to warp and twist flooring.  This means a tremendous amount of money saved on a claim as we can restore those floors rather than replace all of them. 

SERVPRO of Jefferson, Franklin and Perry Counties does more than just repair homes or businesses from water damage. Call us today at 618-435-8200 or tell your insurance agent that you prefer SERVPRO!

Recovering From Flood Damage | SERVPRO of Jefferson, Franklin & Perry Counties

5/24/2024 (Permalink)

flooded house SERVPRO of Jefferson, Franklin & Perry Counties is here to help your home or business recover from flood damage

Floods can be devastating, leaving behind significant damage to homes and properties. In the aftermath of a flood, it's essential to prioritize safety and take appropriate steps to clean up and restore your property. As experts in flood damage restoration, we at SERVPRO of Jefferson, Franklin & Perry Counties understand the challenges homeowners and businesses face during this difficult time. In this comprehensive guide, we'll share valuable tips and insights on how to safely clean up after a flood, drawing from our experience and expertise in the field.

Safety First

Safety should always be the top priority when dealing with flood cleanup efforts. Before you begin, it's crucial to assess potential hazards and take necessary precautions to protect yourself and your family. Here are some essential safety tips to keep in mind:

  1. Assess the Risk: Before entering the flooded area, assess the risk of electrical hazards, structural damage, and contamination. If there's a risk of electric shock, turn off the power supply to the affected area before entering.
  2. Wear Protective Gear: Remember to wear appropriate protective gear, including rubber gloves, rubber boots, and safety goggles, to protect yourself from exposure to contaminated water and debris.
  3. Avoid Contaminated Water: Floodwater can be contaminated with bacteria, chemicals, and other hazardous substances. Avoid direct contact with floodwater and wash your hands thoroughly with soap and clean water if you come into contact with it.
  4. Use Caution Around Debris: Be cautious when navigating through the flooded area, as debris and other objects may be submerged and pose tripping hazards.
  5. Seek Professional Help: If the damage is extensive or if you're unsure about how to safely proceed, seek professional assistance from a qualified flood damage restoration company like SERVPRO of Jefferson, Franklin & Perry Counties

Assessing the Damage

Once you've ensured your safety, the next step is to assess the extent of the damage caused by the flood. A thorough assessment will help you develop a plan for cleanup and restoration. Here's how to assess the damage effectively:

  1. Inspect the Structure: Carefully inspect the structure of your home, including walls, floors, ceilings, and foundation, for signs of damage such as cracks, warping, or shifting.
  2. Check Utilities: Inspect electrical, plumbing, and HVAC systems for damage. If you suspect any damage to these utilities, refrain from using them until they've been inspected and repaired by a qualified professional.
  3. Document the Damage: Take photographs and videos of the damage to document the extent of the flood damage for insurance purposes. Make a detailed inventory of damaged items and belongings.

Removing Water and Debris

Once you've assessed the damage, the next step is water damage restoration. Prompt removal of standing water is essential to prevent further damage and minimize the risk of mold growth. Here's how to safely remove water and debris:

  1. Use Pumps and Wet/Dry Vacuums: Use pumps, wet/dry vacuums, or buckets to remove standing water from the flooded area. Start by removing as much water as possible to speed up the drying process.
  2. Dispose of Debris: Remove debris, mud, and silt from the flooded area using shovels, rakes, and wheelbarrows. Dispose of debris properly according to local regulations.
  3. Clean and Sanitize: Thoroughly clean and sanitize the affected area to remove any remaining dirt, bacteria, and contaminants. Use disinfectants and cleaning solutions recommended for flood cleanup.
  4. Dry Thoroughly: Use fans, dehumidifiers, and open windows to facilitate drying and ventilation. Ensure that the affected area is completely dry to prevent mold growth and further damage.

Cleaning and Disinfecting 

After removing water and debris, it's essential to clean and disinfect the affected area to eliminate bacteria, mold, and other contaminants. Here are some tips for cleaning and disinfecting after a flood:

  1. Clean Surfaces: Clean and scrub all surfaces, including walls, floors, and furniture, with soap and water to remove dirt and debris. Use brushes, mops, and sponges to scrub stubborn stains and residues.
  2. Disinfect: Use disinfectants and antimicrobial solutions to kill bacteria, mold, and other pathogens. Pay special attention to areas that came into contact with floodwater, such as floors, walls, and appliances.
  3. Launder Fabrics: Wash and disinfect clothing, bedding, and other fabric items that have been exposed to floodwater. Use hot water and laundry detergent to kill bacteria and remove contaminants.
  4. Clean HVAC Systems: Clean and disinfect HVAC systems, including air ducts, vents, and filters, to prevent the spread of mold and contaminants throughout the home.
  5. Clean and Sanitize Belongings: Clean and sanitize belongings, furniture, and household items that have been affected by floodwater. Use appropriate cleaning products and techniques for different materials.

Restoring and Repairing

Once the cleanup and disinfection process is complete, the next step is to restore and repair the damage caused by the flood. Depending on the extent of the damage, restoration may involve structural repairs, electrical work, and mold remediation. Here's how to restore and repair your home after a flood:

  1. Structural Repairs: Assess the structural integrity of your home and address any damage to walls, floors, ceilings, and foundation. Hire a qualified contractor to perform structural repairs as needed.
  2. Electrical Work: Have electrical systems inspected and repaired by a licensed electrician to ensure safety and compliance with building codes. Replace damaged wiring, outlets, and electrical appliances as needed.
  3. Mold Remediation: If mold is present in your home, hire a professional mold remediation company to safely remove and remediate mold growth. Mold can pose serious health risks and should be addressed promptly and thoroughly.
  4. Replace Damaged Items: Replace or repair damaged items and belongings that cannot be salvaged or restored. This may include furniture, appliances, flooring, and personal belongings.

Preventative Measures

After completing the cleanup and restoration process, it's important to take proactive measures to prevent future flooding and water damage. Here are some preventative measures you can take to protect your home:

  1. Install Flood Barriers: Consider installing flood barriers or flood gates to prevent water from entering your home during heavy rain or flooding events.
  2. Elevate Utilities: Elevate electrical panels, HVAC systems, and other utilities above potential flood levels to minimize damage in the event of a flood.
  3. Seal Cracks and Openings: Seal cracks and openings in your home's foundation, walls, and windows to prevent water infiltration during storms.
  4. Maintain Gutters and Drains: Keep gutters and downspouts clear of debris to ensure proper drainage away from your home. Maintain and clean storm drains to prevent backups and flooding.
  5. Invest in Flood Insurance: Consider purchasing flood insurance to protect your home and belongings in the event of a flood. Standard homeowners insurance policies typically do not cover flood damage.

Conclusion

Cleaning up after a flood can be a daunting and challenging task, but with the right knowledge and preparation, you can safely restore your home and protect your family's health and safety. By prioritizing safety, assessing the damage, removing water and debris, cleaning and disinfecting, restoring and repairing, and taking preventative measures, you can navigate the cleanup process effectively and minimize the risk of further damage. Remember, if you're unsure about how to safely proceed or if the damage is extensive, don't hesitate to seek professional assistance from a qualified flood damage restoration company like SERVPRO of Jefferson, Franklin & Perry Counties. We are here to help restore your home or business from flood damage. 

A Comprehensive Approach to Fire Damage Restoration | SERVPRO of Jefferson, Franklin & Perry Counties

4/19/2024 (Permalink)

burning building Trust SERVPRO of Jefferson, Franklin & Perry Counties' comprehensive approach to fire damage restoration

In the wake of a fire damage event, the physical devastation left behind can be overwhelming. SERVPRO of Jefferson, Franklin & Perry Counties is here to help answer all of your concerns, rebuilding lives and restoring homes and businesses. With a diligent approach grounded in expertise and empathy, SERVPRO of Jefferson, Franklin & Perry Counties goes above and beyond to bring comfort and renewal to those affected by fire damage.

Understanding the Impact

Before diving into the fire damage restoration process, we recognize the profound impact that fire damage can have on individuals, families and businesses. It's not just about repairing structures; it's about healing hearts and minds. Thus, the first step is always to empathetically assess the situation, listening to the concerns and needs of the clients with compassion and understanding.

Swift Response and Assessment

Time is of the essence in fire damage restoration. With every passing moment, the damage can escalate, making restoration more challenging and costly. We understand this urgency and operate with efficiency and speed. Upon receiving a call for assistance, our team swiftly mobilizes, arriving at the site promptly to assess the extent of the damage. Utilizing advanced technology and years of expertise, we conduct a thorough evaluation, identifying not only visible damage but also potential hidden issues such as water damage from firefighting efforts or structural compromise.

Tailored Restoration Plan

Once the assessment is complete, a customized restoration plan tailored to the specific needs of the property and its occupants. This plan outlines the steps necessary to mitigate damage, salvage belongings, and restore the property to its pre-fire condition. Transparency is key, and clients are kept informed at every stage of the process, ensuring peace of mind amidst the chaos.

Comprehensive Cleanup and Restoration

With a clear plan in place, SERVPRO of Jefferson, Franklin & Perry Counties' team gets to work, employing state-of-the-art equipment and industry-best practices to execute the restoration process meticulously. From removing debris and soot to addressing water damage as well as smoke and odor removal, no detail is overlooked. Every surface is cleaned, every corner inspected, and every effort made to ensure thorough restoration.

Salvaging Belongings

One of the most heartbreaking aspects of fire damage is the loss of cherished belongings. Recognizing the sentimental value attached to these items, we employ specialized techniques and equipment to salvage and restore as much as we  possibly can. Whether it's family heirlooms, photographs, or important documents, our team works tirelessly to bring these items back to life. 

Reconstruction and Renovation

Once the cleanup and salvage efforts are complete, the focus shifts to reconstruction and renovation. Whether it's repairing structural damage, replacing flooring and drywall, or rebuilding entire sections of the property, our skilled employees approach each task with precision and care. The goal is not just to rebuild the physical structure but to restore a sense of normalcy and security to the lives of those affected.

Constant Communication and Support

Throughout the entire restoration process, SERVPRO of Jefferson, Franklin & Perry Counties maintains open lines of communication with clients, providing regular updates on progress and addressing any concerns or questions that may arise. Our team understands the emotional toll of fire damage and strives to provide not just exceptional service, but genuine support and reassurance every step of the way.

Going Above and Beyond

What sets us apart is our unwavering commitment to excellence and our dedication to going above and beyond for our clients. From our rapid response times to our meticulous attention to detail, every aspect of our service is infused with a sense of compassion and professionalism. 

Understanding the Diverse Causes of Mold Formation | SERVPRO of Jefferson, Franklin & Perry Counties

2/29/2024 (Permalink)

mold spores SERVPRO of Jefferson, Franklin & Perry Counties is here to help with mold damage and remediation

Mold is a common and potentially problematic issue that can affect homes and buildings. Its presence not only poses risks to the structure but can also have adverse effects on the health of those living or working within the space. To effectively combat mold, it is crucial to understand the various ways it can form in different environments.

1. Excess Moisture

Mold thrives in damp and humid conditions, making excess moisture the primary factor in mold formation. Several scenarios contribute to elevated humidity levels:

a. Leaky Roofs and Windows:

  • Leaks in roofs or around windows allow water to seep into the structure, creating an ideal environment for mold growth.

b. Poor Ventilation:

  • Inadequate ventilation can lead to stagnant air, allowing moisture to accumulate and mold to develop.

c. Plumbing Issues:

  • Leaky pipes, whether hidden or visible, can introduce water into walls, floors, and ceilings, providing a breeding ground for mold.

d. Basement Dampness:

  • Basements are prone to dampness, especially if they are not properly waterproofed. This can lead to mold formation on walls and floors.

2. Floods and Water Damage

Homes and buildings that have experienced flooding or significant water damage are at an increased risk of mold formation. The prolonged presence of moisture following a flood creates conditions conducive to mold growth. Quick and thorough drying is essential in such situations.

3. Condensation

Condensation occurs when warm, moist air comes into contact with a cold surface, leading to the formation of water droplets. Areas prone to condensation include:

a. Windows:

  • Condensation on windows can create an environment where mold can thrive on window sills and frames.

b. Cold Walls:

  • Exterior walls that are not properly insulated can attract condensation, fostering mold growth.

c. Cold Water Pipes:

  • Pipes carrying cold water can accumulate condensation, potentially leading to hidden mold growth.

4. High Humidity

Regions with naturally high humidity levels are more susceptible to mold problems. Coastal areas or places with tropical climates often face challenges in maintaining low humidity, making them prone to mold-related issues.

5. Improperly Sealed Buildings

Buildings that are not properly sealed are more susceptible to external moisture infiltration. This can happen through gaps in walls, roofs, or windows, providing an entry point for water and creating an environment conducive to mold formation.

6. Damp Construction Materials

During construction or remodeling, if building materials are exposed to rain or high humidity and are not adequately dried before installation, they can harbor mold. This hidden mold can later become a problem as the building ages.

7. Airborne Mold Spores

Mold spores are naturally present in the air both indoors and outdoors. While they are usually harmless in low concentrations, when provided with the right conditions, these spores can settle and multiply, leading to mold infestation.

8. Household Activities

Certain household activities can inadvertently contribute to mold growth:

a. Drying Clothes Indoors:

  • Hanging wet clothes to dry indoors can introduce excess moisture into the air.

b. Cooking without Proper Ventilation:

  • Cooking, especially boiling or frying, releases moisture into the air. Without proper ventilation, this can lead to mold problems.

c. Indoor Plants:

  • Overwatering indoor plants can increase humidity levels, creating an environment favorable to mold.

Preventing and Addressing Mold Issues:

Understanding the various causes of mold formation is crucial, but so is taking preventive measures and addressing existing problems promptly. Here are some preventive steps and solutions:

a. Maintain Proper Ventilation:

  • Ensure that your home or building is adequately ventilated to prevent the accumulation of stagnant air and moisture.

b. Address Leaks Promptly:

  • Repair any leaks in the roof, windows, or plumbing as soon as they are identified.

c. Use Dehumidifiers:

  • Employ dehumidifiers in areas prone to high humidity, such as basements or bathrooms.

d. Improve Insulation:

  • Properly insulate walls and windows to reduce the likelihood of condensation.

e. Regular Maintenance:

  • Conduct regular inspections of the building, checking for leaks, and ensuring proper drainage.

f. Promptly Address Water Damage:

  • If your home has experienced flooding or water damage, take immediate steps to dry and sanitize the affected areas.

g. Control Indoor Humidity:

  • Maintain indoor humidity levels between 30-50% to discourage mold growth.

h. Properly Seal Buildings:

  • Ensure that the building is properly sealed to prevent water infiltration.

i. Use Mold-Resistant Products:

  • Consider using mold-resistant building materials, especially in areas prone to dampness.

j. Professional Mold Remediation:

Conclusion: Vigilance and Proactivity are Key

Mold formation can result from a combination of factors, making it essential to remain vigilant and proactive in preventing and addressing potential issues. By understanding the diverse causes of mold growth, individuals can take steps to create an environment that is inhospitable to mold, ensuring the health and longevity of their homes and buildings. If mold damage becomes an issue, don’t hesitate to call the remediation professionals at SERVPRO of Jefferson, Franklin & Perry Counties.

How to Deal With Frozen Pipes in Winter Weather | SERVPRO of Jefferson, Franklin & Perry Counties

1/11/2024 (Permalink)

SERVPRO of Jefferson, Franklin & Perry Counties frozen pipes Frozen pipes? Call SERVPRO of Jefferson, Franklin & Perry Counties today

At SERVPRO of Jefferson, Franklin & Perry Counties, we often see an increase in water losses during the winter. A major culprit of these losses are frozen pipes. 

When the water inside the pipes freeze, its molecules expand, which causes a blockage of ice that prevents unfrozen water from passing through. When the frozen pipe begins to thaw, the pressure from the water can cause the pipe to burst. 

How Can I Tell My Pipes Are Frozen? 

One of the most common signs that you are dealing with frozen pipes is when you turn on your faucet and no water comes out (similarly, if you flush your toilet and it doesn’t refill). If this happens, you should check your water source to make sure it’s still turned on and that a leak isn’t occurring. 

Another tell-tale sign of frozen pipes is when your water line is coated in frost or is bulging.

If you know that your pipes are frozen, you can either choose to address the issue yourself or call in professionals. 

How to Prevent Frozen Pipes

Frozen pipes cause an estimated $400-$500 million in damage annually. To avoid adding to that total, there are several steps you can take.

When the weather gets cold, you should drain water from pipes that are likely to freeze, such as sprinkler and swimming pool water supply lines. Outside hoses should also be disconnected and drained, and indoor valves supplying these access points must be closed.

On frigid days, let your faucets drip cold water. Having the water drip out will make it harder for the water in the pipes to freeze. Your thermostat should also be kept around the same temperature at all times, and your house temperature should never fall below 55 degrees. Garage doors should also be kept shut to protect water lines. 

If you are worried about your pipes freezing, you can also place a 60-watt bulb in the areas you’re concerned with. Just make sure none of the materials near the bulb are combustible. 

What If My Pipes Are Already Frozen? 

If you realize your pipes have frozen, the first step is to keep your faucet open. This will help with thawing and allow for moving water to flow through the pipe. 

You can also apply heat to the specific area of the pipe that is frozen. You can do this by wrapping an electronic heating pad around the pipe or heating the area with a hair dryer. Using towels soaked in hot water can help, too. 

Keep applying heat until water flow returns to normal. After the pipe has been thawed, turn on other faucets around the house to make sure you don’t have any more frozen pipes. 

If the pipe is inside an exterior wall, you should immediately call a professional contractor. It is likely that a hole will need to be cut in the wall toward the inside of the house to allow the pipes to be exposed to warmer air. 

Frozen pipes can be a catastrophic problem for your home, but taking proactive measures can help you address the problem before it even starts.