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Recovering From Flood Damage | SERVPRO of Jefferson, Franklin & Perry Counties

5/24/2024 (Permalink)

flooded house SERVPRO of Jefferson, Franklin & Perry Counties is here to help your home or business recover from flood damage

Floods can be devastating, leaving behind significant damage to homes and properties. In the aftermath of a flood, it's essential to prioritize safety and take appropriate steps to clean up and restore your property. As experts in flood damage restoration, we at SERVPRO of Jefferson, Franklin & Perry Counties understand the challenges homeowners and businesses face during this difficult time. In this comprehensive guide, we'll share valuable tips and insights on how to safely clean up after a flood, drawing from our experience and expertise in the field.

Safety First

Safety should always be the top priority when dealing with flood cleanup efforts. Before you begin, it's crucial to assess potential hazards and take necessary precautions to protect yourself and your family. Here are some essential safety tips to keep in mind:

  1. Assess the Risk: Before entering the flooded area, assess the risk of electrical hazards, structural damage, and contamination. If there's a risk of electric shock, turn off the power supply to the affected area before entering.
  2. Wear Protective Gear: Remember to wear appropriate protective gear, including rubber gloves, rubber boots, and safety goggles, to protect yourself from exposure to contaminated water and debris.
  3. Avoid Contaminated Water: Floodwater can be contaminated with bacteria, chemicals, and other hazardous substances. Avoid direct contact with floodwater and wash your hands thoroughly with soap and clean water if you come into contact with it.
  4. Use Caution Around Debris: Be cautious when navigating through the flooded area, as debris and other objects may be submerged and pose tripping hazards.
  5. Seek Professional Help: If the damage is extensive or if you're unsure about how to safely proceed, seek professional assistance from a qualified flood damage restoration company like SERVPRO of Jefferson, Franklin & Perry Counties

Assessing the Damage

Once you've ensured your safety, the next step is to assess the extent of the damage caused by the flood. A thorough assessment will help you develop a plan for cleanup and restoration. Here's how to assess the damage effectively:

  1. Inspect the Structure: Carefully inspect the structure of your home, including walls, floors, ceilings, and foundation, for signs of damage such as cracks, warping, or shifting.
  2. Check Utilities: Inspect electrical, plumbing, and HVAC systems for damage. If you suspect any damage to these utilities, refrain from using them until they've been inspected and repaired by a qualified professional.
  3. Document the Damage: Take photographs and videos of the damage to document the extent of the flood damage for insurance purposes. Make a detailed inventory of damaged items and belongings.

Removing Water and Debris

Once you've assessed the damage, the next step is water damage restoration. Prompt removal of standing water is essential to prevent further damage and minimize the risk of mold growth. Here's how to safely remove water and debris:

  1. Use Pumps and Wet/Dry Vacuums: Use pumps, wet/dry vacuums, or buckets to remove standing water from the flooded area. Start by removing as much water as possible to speed up the drying process.
  2. Dispose of Debris: Remove debris, mud, and silt from the flooded area using shovels, rakes, and wheelbarrows. Dispose of debris properly according to local regulations.
  3. Clean and Sanitize: Thoroughly clean and sanitize the affected area to remove any remaining dirt, bacteria, and contaminants. Use disinfectants and cleaning solutions recommended for flood cleanup.
  4. Dry Thoroughly: Use fans, dehumidifiers, and open windows to facilitate drying and ventilation. Ensure that the affected area is completely dry to prevent mold growth and further damage.

Cleaning and Disinfecting 

After removing water and debris, it's essential to clean and disinfect the affected area to eliminate bacteria, mold, and other contaminants. Here are some tips for cleaning and disinfecting after a flood:

  1. Clean Surfaces: Clean and scrub all surfaces, including walls, floors, and furniture, with soap and water to remove dirt and debris. Use brushes, mops, and sponges to scrub stubborn stains and residues.
  2. Disinfect: Use disinfectants and antimicrobial solutions to kill bacteria, mold, and other pathogens. Pay special attention to areas that came into contact with floodwater, such as floors, walls, and appliances.
  3. Launder Fabrics: Wash and disinfect clothing, bedding, and other fabric items that have been exposed to floodwater. Use hot water and laundry detergent to kill bacteria and remove contaminants.
  4. Clean HVAC Systems: Clean and disinfect HVAC systems, including air ducts, vents, and filters, to prevent the spread of mold and contaminants throughout the home.
  5. Clean and Sanitize Belongings: Clean and sanitize belongings, furniture, and household items that have been affected by floodwater. Use appropriate cleaning products and techniques for different materials.

Restoring and Repairing

Once the cleanup and disinfection process is complete, the next step is to restore and repair the damage caused by the flood. Depending on the extent of the damage, restoration may involve structural repairs, electrical work, and mold remediation. Here's how to restore and repair your home after a flood:

  1. Structural Repairs: Assess the structural integrity of your home and address any damage to walls, floors, ceilings, and foundation. Hire a qualified contractor to perform structural repairs as needed.
  2. Electrical Work: Have electrical systems inspected and repaired by a licensed electrician to ensure safety and compliance with building codes. Replace damaged wiring, outlets, and electrical appliances as needed.
  3. Mold Remediation: If mold is present in your home, hire a professional mold remediation company to safely remove and remediate mold growth. Mold can pose serious health risks and should be addressed promptly and thoroughly.
  4. Replace Damaged Items: Replace or repair damaged items and belongings that cannot be salvaged or restored. This may include furniture, appliances, flooring, and personal belongings.

Preventative Measures

After completing the cleanup and restoration process, it's important to take proactive measures to prevent future flooding and water damage. Here are some preventative measures you can take to protect your home:

  1. Install Flood Barriers: Consider installing flood barriers or flood gates to prevent water from entering your home during heavy rain or flooding events.
  2. Elevate Utilities: Elevate electrical panels, HVAC systems, and other utilities above potential flood levels to minimize damage in the event of a flood.
  3. Seal Cracks and Openings: Seal cracks and openings in your home's foundation, walls, and windows to prevent water infiltration during storms.
  4. Maintain Gutters and Drains: Keep gutters and downspouts clear of debris to ensure proper drainage away from your home. Maintain and clean storm drains to prevent backups and flooding.
  5. Invest in Flood Insurance: Consider purchasing flood insurance to protect your home and belongings in the event of a flood. Standard homeowners insurance policies typically do not cover flood damage.


Cleaning up after a flood can be a daunting and challenging task, but with the right knowledge and preparation, you can safely restore your home and protect your family's health and safety. By prioritizing safety, assessing the damage, removing water and debris, cleaning and disinfecting, restoring and repairing, and taking preventative measures, you can navigate the cleanup process effectively and minimize the risk of further damage. Remember, if you're unsure about how to safely proceed or if the damage is extensive, don't hesitate to seek professional assistance from a qualified flood damage restoration company like SERVPRO of Jefferson, Franklin & Perry Counties. We are here to help restore your home or business from flood damage. 

A Comprehensive Approach to Fire Damage Restoration | SERVPRO of Jefferson, Franklin & Perry Counties

4/19/2024 (Permalink)

burning building Trust SERVPRO of Jefferson, Franklin & Perry Counties' comprehensive approach to fire damage restoration

In the wake of a fire damage event, the physical devastation left behind can be overwhelming. SERVPRO of Jefferson, Franklin & Perry Counties is here to help answer all of your concerns, rebuilding lives and restoring homes and businesses. With a diligent approach grounded in expertise and empathy, SERVPRO of Jefferson, Franklin & Perry Counties goes above and beyond to bring comfort and renewal to those affected by fire damage.

Understanding the Impact

Before diving into the fire damage restoration process, we recognize the profound impact that fire damage can have on individuals, families and businesses. It's not just about repairing structures; it's about healing hearts and minds. Thus, the first step is always to empathetically assess the situation, listening to the concerns and needs of the clients with compassion and understanding.

Swift Response and Assessment

Time is of the essence in fire damage restoration. With every passing moment, the damage can escalate, making restoration more challenging and costly. We understand this urgency and operate with efficiency and speed. Upon receiving a call for assistance, our team swiftly mobilizes, arriving at the site promptly to assess the extent of the damage. Utilizing advanced technology and years of expertise, we conduct a thorough evaluation, identifying not only visible damage but also potential hidden issues such as water damage from firefighting efforts or structural compromise.

Tailored Restoration Plan

Once the assessment is complete, a customized restoration plan tailored to the specific needs of the property and its occupants. This plan outlines the steps necessary to mitigate damage, salvage belongings, and restore the property to its pre-fire condition. Transparency is key, and clients are kept informed at every stage of the process, ensuring peace of mind amidst the chaos.

Comprehensive Cleanup and Restoration

With a clear plan in place, SERVPRO of Jefferson, Franklin & Perry Counties' team gets to work, employing state-of-the-art equipment and industry-best practices to execute the restoration process meticulously. From removing debris and soot to addressing water damage as well as smoke and odor removal, no detail is overlooked. Every surface is cleaned, every corner inspected, and every effort made to ensure thorough restoration.

Salvaging Belongings

One of the most heartbreaking aspects of fire damage is the loss of cherished belongings. Recognizing the sentimental value attached to these items, we employ specialized techniques and equipment to salvage and restore as much as we  possibly can. Whether it's family heirlooms, photographs, or important documents, our team works tirelessly to bring these items back to life. 

Reconstruction and Renovation

Once the cleanup and salvage efforts are complete, the focus shifts to reconstruction and renovation. Whether it's repairing structural damage, replacing flooring and drywall, or rebuilding entire sections of the property, our skilled employees approach each task with precision and care. The goal is not just to rebuild the physical structure but to restore a sense of normalcy and security to the lives of those affected.

Constant Communication and Support

Throughout the entire restoration process, SERVPRO of Jefferson, Franklin & Perry Counties maintains open lines of communication with clients, providing regular updates on progress and addressing any concerns or questions that may arise. Our team understands the emotional toll of fire damage and strives to provide not just exceptional service, but genuine support and reassurance every step of the way.

Going Above and Beyond

What sets us apart is our unwavering commitment to excellence and our dedication to going above and beyond for our clients. From our rapid response times to our meticulous attention to detail, every aspect of our service is infused with a sense of compassion and professionalism. 

Understanding the Diverse Causes of Mold Formation | SERVPRO of Jefferson, Franklin & Perry Counties

2/29/2024 (Permalink)

mold spores SERVPRO of Jefferson, Franklin & Perry Counties is here to help with mold damage and remediation

Mold is a common and potentially problematic issue that can affect homes and buildings. Its presence not only poses risks to the structure but can also have adverse effects on the health of those living or working within the space. To effectively combat mold, it is crucial to understand the various ways it can form in different environments.

1. Excess Moisture

Mold thrives in damp and humid conditions, making excess moisture the primary factor in mold formation. Several scenarios contribute to elevated humidity levels:

a. Leaky Roofs and Windows:

  • Leaks in roofs or around windows allow water to seep into the structure, creating an ideal environment for mold growth.

b. Poor Ventilation:

  • Inadequate ventilation can lead to stagnant air, allowing moisture to accumulate and mold to develop.

c. Plumbing Issues:

  • Leaky pipes, whether hidden or visible, can introduce water into walls, floors, and ceilings, providing a breeding ground for mold.

d. Basement Dampness:

  • Basements are prone to dampness, especially if they are not properly waterproofed. This can lead to mold formation on walls and floors.

2. Floods and Water Damage

Homes and buildings that have experienced flooding or significant water damage are at an increased risk of mold formation. The prolonged presence of moisture following a flood creates conditions conducive to mold growth. Quick and thorough drying is essential in such situations.

3. Condensation

Condensation occurs when warm, moist air comes into contact with a cold surface, leading to the formation of water droplets. Areas prone to condensation include:

a. Windows:

  • Condensation on windows can create an environment where mold can thrive on window sills and frames.

b. Cold Walls:

  • Exterior walls that are not properly insulated can attract condensation, fostering mold growth.

c. Cold Water Pipes:

  • Pipes carrying cold water can accumulate condensation, potentially leading to hidden mold growth.

4. High Humidity

Regions with naturally high humidity levels are more susceptible to mold problems. Coastal areas or places with tropical climates often face challenges in maintaining low humidity, making them prone to mold-related issues.

5. Improperly Sealed Buildings

Buildings that are not properly sealed are more susceptible to external moisture infiltration. This can happen through gaps in walls, roofs, or windows, providing an entry point for water and creating an environment conducive to mold formation.

6. Damp Construction Materials

During construction or remodeling, if building materials are exposed to rain or high humidity and are not adequately dried before installation, they can harbor mold. This hidden mold can later become a problem as the building ages.

7. Airborne Mold Spores

Mold spores are naturally present in the air both indoors and outdoors. While they are usually harmless in low concentrations, when provided with the right conditions, these spores can settle and multiply, leading to mold infestation.

8. Household Activities

Certain household activities can inadvertently contribute to mold growth:

a. Drying Clothes Indoors:

  • Hanging wet clothes to dry indoors can introduce excess moisture into the air.

b. Cooking without Proper Ventilation:

  • Cooking, especially boiling or frying, releases moisture into the air. Without proper ventilation, this can lead to mold problems.

c. Indoor Plants:

  • Overwatering indoor plants can increase humidity levels, creating an environment favorable to mold.

Preventing and Addressing Mold Issues:

Understanding the various causes of mold formation is crucial, but so is taking preventive measures and addressing existing problems promptly. Here are some preventive steps and solutions:

a. Maintain Proper Ventilation:

  • Ensure that your home or building is adequately ventilated to prevent the accumulation of stagnant air and moisture.

b. Address Leaks Promptly:

  • Repair any leaks in the roof, windows, or plumbing as soon as they are identified.

c. Use Dehumidifiers:

  • Employ dehumidifiers in areas prone to high humidity, such as basements or bathrooms.

d. Improve Insulation:

  • Properly insulate walls and windows to reduce the likelihood of condensation.

e. Regular Maintenance:

  • Conduct regular inspections of the building, checking for leaks, and ensuring proper drainage.

f. Promptly Address Water Damage:

  • If your home has experienced flooding or water damage, take immediate steps to dry and sanitize the affected areas.

g. Control Indoor Humidity:

  • Maintain indoor humidity levels between 30-50% to discourage mold growth.

h. Properly Seal Buildings:

  • Ensure that the building is properly sealed to prevent water infiltration.

i. Use Mold-Resistant Products:

  • Consider using mold-resistant building materials, especially in areas prone to dampness.

j. Professional Mold Remediation:

Conclusion: Vigilance and Proactivity are Key

Mold formation can result from a combination of factors, making it essential to remain vigilant and proactive in preventing and addressing potential issues. By understanding the diverse causes of mold growth, individuals can take steps to create an environment that is inhospitable to mold, ensuring the health and longevity of their homes and buildings. If mold damage becomes an issue, don’t hesitate to call the remediation professionals at SERVPRO of Jefferson, Franklin & Perry Counties.

How to Deal With Frozen Pipes in Winter Weather | SERVPRO of Jefferson, Franklin & Perry Counties

1/11/2024 (Permalink)

SERVPRO of Jefferson, Franklin & Perry Counties frozen pipes Frozen pipes? Call SERVPRO of Jefferson, Franklin & Perry Counties today

At SERVPRO of Jefferson, Franklin & Perry Counties, we often see an increase in water losses during the winter. A major culprit of these losses are frozen pipes. 

When the water inside the pipes freeze, its molecules expand, which causes a blockage of ice that prevents unfrozen water from passing through. When the frozen pipe begins to thaw, the pressure from the water can cause the pipe to burst. 

How Can I Tell My Pipes Are Frozen? 

One of the most common signs that you are dealing with frozen pipes is when you turn on your faucet and no water comes out (similarly, if you flush your toilet and it doesn’t refill). If this happens, you should check your water source to make sure it’s still turned on and that a leak isn’t occurring. 

Another tell-tale sign of frozen pipes is when your water line is coated in frost or is bulging.

If you know that your pipes are frozen, you can either choose to address the issue yourself or call in professionals. 

How to Prevent Frozen Pipes

Frozen pipes cause an estimated $400-$500 million in damage annually. To avoid adding to that total, there are several steps you can take.

When the weather gets cold, you should drain water from pipes that are likely to freeze, such as sprinkler and swimming pool water supply lines. Outside hoses should also be disconnected and drained, and indoor valves supplying these access points must be closed.

On frigid days, let your faucets drip cold water. Having the water drip out will make it harder for the water in the pipes to freeze. Your thermostat should also be kept around the same temperature at all times, and your house temperature should never fall below 55 degrees. Garage doors should also be kept shut to protect water lines. 

If you are worried about your pipes freezing, you can also place a 60-watt bulb in the areas you’re concerned with. Just make sure none of the materials near the bulb are combustible. 

What If My Pipes Are Already Frozen? 

If you realize your pipes have frozen, the first step is to keep your faucet open. This will help with thawing and allow for moving water to flow through the pipe. 

You can also apply heat to the specific area of the pipe that is frozen. You can do this by wrapping an electronic heating pad around the pipe or heating the area with a hair dryer. Using towels soaked in hot water can help, too. 

Keep applying heat until water flow returns to normal. After the pipe has been thawed, turn on other faucets around the house to make sure you don’t have any more frozen pipes. 

If the pipe is inside an exterior wall, you should immediately call a professional contractor. It is likely that a hole will need to be cut in the wall toward the inside of the house to allow the pipes to be exposed to warmer air. 

Frozen pipes can be a catastrophic problem for your home, but taking proactive measures can help you address the problem before it even starts.

The SERVPRO Standard | SERVPRO of Jefferson, Franklin & Perry Counties

12/1/2023 (Permalink)

SERVPRO Standard SERVPRO of Jefferson, Franklin & Perry Counties is the restoration company you can depend on

What makes SERVPRO of Jefferson, Franklin & Perry Counties stand above other restoration companies?

1. Extensive Network and Prompt Response:

SERVPRO's widespread network of franchises is a key factor that sets us apart from our competitors. With locations across North America, SERVPRO can respond swiftly to emergencies, ensuring that help is readily available. This extensive coverage gives clients the confidence that they can rely on SERVPRO no matter where they are, a distinct advantage over restoration companies with more limited reach.

2. Technological Innovation:

SERVPRO's commitment to staying at the forefront of technology and innovation in the restoration industry is a significant competitive edge. The company consistently invests in state-of-the-art equipment and cutting-edge techniques, enabling us to handle restoration projects efficiently and effectively. This dedication to technological advancement positions SERVPRO as a leader in the industry, capable of delivering results that surpass client expectations.

3. Highly Trained and Certified Professionals:

The emphasis on continuous training and education for SERVPRO technicians is a testament to the company's commitment to expertise. The restoration industry is dynamic, with evolving standards and best practices. SERVPRO's highly trained and IICRC certified professionals are equipped with the knowledge and skills to navigate these changes seamlessly. Clients can trust that their restoration projects are in capable hands, with technicians who prioritize precision and excellence.

4. Comprehensive Range of Services:

SERVPRO's versatility in offering a comprehensive range of services distinguishes it as a one-stop solution for restoration needs. Whether facing water damagestorm damage fire damagemold remediationcommercial restorationgeneral cleaning, or other issues, clients can rely on SERVPRO of Jefferson, Franklin & Perry Counties to provide expert solutions. This breadth of services simplifies the restoration process for clients, eliminating the need to coordinate with multiple companies for different aspects of a project.

5. 24/7 Emergency Response:

Disasters don't adhere to regular business hours, and we recognize the urgency of addressing restoration needs promptly. With a 24/7 emergency response service, clients can reach out to us at any time, ensuring that help is just a phone call away. This commitment to round-the-clock availability showcases SERVPRO of Jefferson, Franklin & Perry Counties' dedication to being there for clients when they need assistance the most.

6. Restore Rather Than Replace Philosophy:

SERVPRO employs a "restore rather than replace" philosophy, demonstrating a commitment to both cost-effectiveness and environmental responsibility. By prioritizing restoration, waste is minimized and the environmental impact is reduced. This approach not only appeals to clients looking for sustainable solutions but also contributes to SERVPRO's reputation as a socially responsible company.

7. Stellar Reputation:

A stellar reputation is a valuable asset in any industry, and we have earned the trust of countless clients over the years. Positive reviews, testimonials, and word-of-mouth recommendations contribute to our standing as a reputable and reliable choice in the restoration industry. Our strong reputation instills confidence in potential clients, assuring them of the quality of service they can expect from us.

8. Transparent Communication:

Effective communication is a cornerstone of client satisfaction, and SERVPRO of Jefferson, Franklin & Perry Counties excels in keeping clients informed throughout the restoration process. From initial assessment to project completion, clients are provided with clear and transparent communication. This open dialogue ensures that clients have a thorough understanding of the work being done and allows for any questions or concerns to be addressed promptly.

9. Strategic Insurance Partnerships:

SERVPRO's strategic partnerships with major insurance companies streamline the restoration process for clients dealing with insurance claims. We understand the complexities of the claims process and collaborates closely with insurers to expedite the resolution. This level of cooperation not only reduces the burden on clients but also sets SERVPRO apart by providing a seamless and hassle-free experience during what can already be a stressful time.

In conclusion, our advantage over other restoration companies lies in our extensive network, technological innovation, highly trained professionals, comprehensive services, 24/7 emergency response, restore rather than replace philosophy, stellar reputation, transparent communication, and strategic insurance partnerships. Collectively, these factors position us as the standout choice for individuals and businesses seeking top-notch restoration services in Jefferson, Franklin and Perry Counties, Illinois. 

The Link Between Water Damage and Mold | SERVPRO of Jefferson, Franklin & Perry Counties

11/1/2023 (Permalink)

SERVPRO of Jefferson, Franklin & Perry Counties water and mold SERVPRO of Jefferson, Franklin & Perry Counties is here to help wtih water and mold damage

Water damage and mold growth share an intricate relationship that often goes unnoticed until it's too late. As professionals in the restoration industry, SERVPRO of Jefferson, Franklin & Perry Counties is well-acquainted with the subtle dance between water and mold, and how one can inevitably lead to the other.

The Silent Culprit

Water damage is like an uninvited guest that arrives unannounced, leaving a trail of destruction in its wake. Whether it's a burst pipe, a leaking roof, or a flooded basement, water intrusion can permeate every nook and cranny of a property. Little do homeowners realize that this moisture provides the perfect breeding ground for mold spores, setting the stage for a symbiotic relationship that can turn into a homeowner's nightmare.

Learning About Mold

Mold is a resilient organism, lurking in the shadows and thriving on moisture and organic materials. As water infiltrates a space, it becomes a catalyst for mold spores to awaken from their dormant state. Mold growth typically begins within 24-48 hours of water exposure, making swift action imperative to prevent a small water issue from escalating into a full-blown mold infestation.

The Domino Effect: How Water Damage Paves the Way for Mold

  1. Moisture as a Catalyst: Water creates an environment conducive to mold growth. Mold spores, omnipresent in the air, settle on damp surfaces and begin their reproductive cycle.

  2. Building Materials as a Buffet: Mold feeds on cellulose-rich materials present in walls, ceilings, and floors. As water saturates these materials, it provides sustenance for mold to flourish.

  3. Humidity as an Accelerant: Lingering moisture increases indoor humidity, creating an atmosphere where mold can thrive. Poor ventilation exacerbates the issue, trapping humid air and creating pockets of ideal conditions for mold colonization.

SERVPRO's Perspective: Nipping the Issue in the Bud

SERVPRO of Jefferson, Franklin & Perry Counties understands the urgency of addressing water damage promptly to curb mold growth. Through a multi-faceted approach, our experts tackle both the visible and invisible aspects of water damage:

  1. Rapid Water Extraction: Utilizing state-of-the-art equipment, SERVPRO swiftly removes standing water, preventing further saturation of building materials.

  2. Thorough Drying Processes: Our technicians employ advanced drying techniques to eliminate residual moisture, ensuring a dry environment that inhibits mold proliferation.

  3. Mold Remediation Expertise: In the unfortunate event that mold has taken hold, SERVPRO of Jefferson, Franklin & Perry Counties specializes in safe and effective mold remediation. This involves the identification and removal of mold-infested materials, thorough cleaning, and preventative measures to impede future growth.

Preventative Measures: Guarding Against Future Woes

SERVPRO of Jefferson, Franklin & Perry Counties emphasizes the importance of preventative measures to break the cycle of water damage and mold growth:

  1. Regular Inspections: Routine inspections can detect potential water issues before they escalate. Identifying and repairing leaks promptly can thwart mold's attempts to establish a foothold.

  2. Proactive Maintenance: Addressing maintenance issues, such as roof leaks and plumbing problems, can prevent water damage from occurring in the first place.

  3. Humidity Control: Proper ventilation and humidity control are crucial in mold prevention. SERVPRO recommends the use of dehumidifiers in damp areas to maintain optimal indoor humidity levels.

Conclusion: A Proactive Approach for a Mold-Free Tomorrow

In the intricate dance between water damage and mold growth, SERVPRO of Jefferson, Franklin & Perry Counties stands as a guardian, offering insights and solutions to break the cycle. By understanding the symbiotic relationship between these two adversaries, homeowners can take proactive measures to safeguard their properties and ensure a mold-free environment. Remember, in the battle against mold, time is of the essence, and SERVPRO of Jefferson, Franklin & Perry Counties is here to lend a helping hand, ensuring that water damage doesn't pave the way for mold infestation.

The Do's and Don'ts of Fire Damage Restoration | SERVPRO of Jefferson, Franklin & Perry Counties

9/4/2023 (Permalink)

SERVPRO of Jefferson, Franklin & Perry Counties fire damage restoration SERVPRO of Jefferson, Franklin & Perry Counties is here to help with fire damage restoration. Call us today at (618) 435-8200

Fire damage in your home or business is a devastating event that leaves behind not only physical destruction but also emotional turmoil.

When the flames are extinguished, and the smoke clears, the path to recovery begins with fire damage restoration. In this extensive guide, we will delve into the do's and don'ts of fire damage repair and restoration. Whether you're dealing with fire damage, smoke damage, soot cleanup, or smoke odor removal, this comprehensive resource will equip you with the knowledge to make informed decisions and protect your Mt. Vernon, Illinois or Benton, Illinois property. 

The Do's of Fire Damage Restoration

  1. Do Contact Professionals Immediately: As soon as the fire is extinguished and authorities declare it safe to enter the premises, reach out to a reputable fire damage restoration company like SERVPRO of Jefferson, Franklin & Perry Counties. Swift action can mitigate further damage and reduce restoration costs.
  2. Do Prioritize Safety: Safety should always be your top concern. Do not enter the fire-damaged property until authorities confirm it's safe. Once inside, exercise caution due to potential structural instability, electrical hazards, and toxic soot and smoke residue.
  3. Do Document the Damage: Take photographs and videos of the fire damage for insurance purposes. Visual evidence is invaluable and can expedite the claims process, ensuring you receive the compensation you deserve.
  4. Do Secure the Property: If authorities allow you to enter, secure the property to prevent unauthorized access, potential theft, or vandalism.
  5. Do Notify Your Insurance Company: Notify your insurance company promptly to initiate the claims process. SERVPRO of Jefferson, Franklin & Perry Counties can collaborate directly with your insurance provider to streamline the restoration process.
  6. Do Address Water Damage: Firefighting efforts often lead to water damage. It's crucial to address this issue promptly to prevent mold growth and further structural damage.
  7. Do Allow Professionals to Assess Smoke Damage: Smoke and soot can cause extensive damage beyond what's visible. Allow professionals like SERVPRO of Jefferson, Franklin & Perry Counties to assess the full extent of the smoke damage and develop a comprehensive restoration plan.
  8. Do Secure Temporary Shelter: If your home is uninhabitable, secure temporary shelter for yourself and your family. Your safety and well-being should remain a top priority throughout the restoration process. 

The Don'ts of Fire Damage Restoration

  1. 1. Don't Attempt DIY Cleanup: Fire damage restoration is a complex process requiring specialized knowledge and equipment. Attempting do it yourself cleanup can exacerbate the damage and pose safety risks.
  2. Don't Discard Valuables Prematurely: Avoid disposing of damaged items without consulting professionals. SERVPRO of Jefferson, Franklin & Perry Counties' fire damage restoration services emphasize content cleaning and restoration, potentially salvaging items you thought were lost.
  3. Don't Overlook Smoke Odor: Smoke odor can persist long after the fire is extinguished. Neglecting smoke odor removal can compromise indoor air quality and your comfort in the restored space.
  4. Don't Delay Restoration: Time is of the essence in fire damage restoration. Delaying the process can lead to further damage, increased restoration costs, and potential health hazards due to mold and soot exposure.
  5. 5. Don't Skip Professional Assessment: Even if visible damage appears minimal, do not skip a professional assessment. Smoke and soot can infiltrate hidden spaces, jeopardizing the structural integrity of your property.
  6. Don't Assume Items Are Unsalvageable: Fire-damaged belongings may appear beyond repair, but professional restoration experts have the knowledge and techniques to salvage many items, including sentimental possessions.

Why Choose SERVPRO of Jefferson, Franklin & Perry Counties for Fire Damage Restoration

SERVPRO of Jefferson, Franklin & Perry Counties is the undisputed choice for fire damage restoration for a multitude of reasons, including: 

  • Experience and Expertise: With years of experience, SERVPRO of Jefferson, Franklin & Perry Counties technicians are highly trained in fire damage restoration, smoke odor removal, soot cleanup, and more.
  • Advanced Equipment: SERVPRO employs state-of-the-art equipment and techniques for a thorough and efficient restoration process.
  • Comprehensive Services: From water damage mitigation to content cleaning and restoration, SERVPRO offers a complete range of fire damage restoration services.
  • 24/7 Emergency Response: Fires can occur at any time. SERVPRO of Jefferson, Franklin & Perry Counties provides round-the-clock emergency response to address your immediate needs.
  • Insurance Collaboration: SERVPRO works closely with insurance companies to expedite claims processing, easing the burden on you during this challenging time.
  • Community Commitment: SERVPRO of Jefferson, Franklin & Perry Counties is not just a restoration company; it is a part of the Mt. Vernon  and Benton, Illinois community. They understand the unique needs of local residents and businesses.
  • Reputation for Excellence: SERVPRO of Jefferson, Franklin & Perry Counties has built a strong reputation for delivering exceptional service and results. Their commitment to customer satisfaction sets them apart.

The Road to Recovery

While fire damage can be emotionally and physically devastating, it's essential to remember that recovery is possible. With the right professionals by your side, your property can be restored to its pre-fire condition, and your life can regain a sense of normalcy.

  • Assessment and Planning: The fire damage restoration process typically begins with a comprehensive assessment of the damage and the development of a restoration plan. SERVPRO of Jefferson, Franklin & Perry Counties' experts will work closely with you to ensure your needs are met.
  • Content Cleaning and Restoration: Professional restoration companies like SERVPRO of Jefferson, Franklin & Perry Counties have advanced techniques for cleaning and restoring your belongings. Many items you thought were lost can be salvaged.
  • Structural Repairs: Extensive structural damage may require repairs and reconstruction. Experienced restoration teams can handle everything from minor repairs to major renovations.
  • Smoke Odor Removal: Smoke odor can linger long after the fire is extinguished. SERVPRO of Jefferson, Franklin & Perry Counties employs specialized techniques and equipment to eliminate smoke odors, ensuring your space is comfortable and odor-free.
  • Thorough Cleaning: Every surface affected by fire and smoke damage will be meticulously cleaned to remove soot and residues. This includes walls, ceilings, floors, and personal belongings.
  • Restoring Indoor Air Quality: High-efficiency particulate air (HEPA) filtration systems and air scrubbers may be used to improve indoor air quality, removing particles and odors caused by the fire.
  • Rebuilding and Reconstruction: Once the restoration is complete, SERVPRO of Jefferson, Franklin & Perry Counties can handle any necessary reconstruction to return your property to its pre-fire condition.

Preventing Future Fire Damage

After successfully restoring your property from fire damage, it's imperative to implement preventive measures to reduce the risk of future fires. Here are some strategies to maintain a fire-resistant environment:

  • Install Smoke Alarms: Ensure smoke alarms are installed on every level of your property and test them regularly.
  • Fire Extinguishers: Have fire extinguishers readily accessible in key areas, and educate occupants on their use.
  • Electrical Safety: Regularly inspect electrical systems for faults or signs of wear. Avoid overloading circuits and ensure safe usage of extension cords.
  • Kitchen Safety: Exercise caution when cooking, and never leave cooking unattended. Keep flammable items away from stovetops.
  • Proper Storage: Store flammable materials, chemicals, and fuels in safe, designated areas away from potential ignition sources.
  • Chimney and Fireplace Maintenance: If you have a fireplace or wood-burning stove, ensure they are properly maintained and cleaned regularly.

Moving Forward with Confidence

Once the fire damage restoration process is complete and your property is returned to its pre-fire condition, it's time to move forward with confidence. While the experience may have been harrowing, it can also serve as a catalyst for positive change. Here are some ways to embrace a brighter future:

  • Fire Safety Education: Use your experience as an opportunity to educate yourself and others about fire safety. Share your knowledge with friends, family, and neighbors to prevent future incidents.
  • Emergency Preparedness: Develop an emergency plan for your family or business, including evacuation routes, communication strategies, and emergency contacts.
  • Community Involvement: Consider becoming involved in community organizations or activities related to fire safety and recovery support. Your experience can be a valuable asset to others facing similar challenges.


While the aftermath of a fire can be emotionally and physically overwhelming, it's essential to remember that recovery is possible. The dos and don'ts of fire damage restoration provide a roadmap to navigate this challenging journey, and choosing the right professionals like SERVPRO of Jefferson, Franklin & Perry Counties can make all the difference.

SERVPRO of Jefferson, Franklin & Perry Counties not only possesses the experience, expertise, and state-of-the-art equipment needed for effective fire damage restoration but also understands the emotional toll such events can take on individuals and communities. Their commitment to customer satisfaction, collaboration with insurance companies, and dedication to community involvement make them the preferred choice for fire restoration services.

SERVPRO of Jefferson, Franklin & Perry Counties is here to help with your fire damage restoration needs. We have 24/7  emergency services and are always available when you need us. Call us any time at (618) 435-8200.   

Defeating Mold Damage: Expert Strategies for a Mold-Free Home | SERVPRO of Jefferson, Franklin & Perry Counties

9/4/2023 (Permalink)

SERVPRO of Jefferson, Franklin & Perry Counties mold remediation and removal SERVPRO of Jefferson, Franklin & Perry Counties is the top choice for mold remediation and removal. Call us today at (618) 435-8200

If you’ve ever experienced issues with mold, you know that it’s more than just an unsightly nuisance. 

Mold can silently wreak havoc on your health and property. In this extensive guide, we will delve deep into the dangers of mold, how to detect its presence, and the indispensable role of professional mold remediation services. Whether you're dealing with mold removal, mold remediation, or the costs involved, this comprehensive resource will equip you with vital knowledge to protect your Mt. Vernon, Illinois or Benton, Illinois property.

Understanding Mold

Mold, a type of fungus, serves a vital role in nature by breaking down organic matter. However, when it infiltrates our indoor spaces, it can cause a multitude of issues. Let's explore the key aspects of mold:

  • Health Risks: Exposure to mold can lead to a range of health problems. Mold spores are allergens that can trigger asthma, allergies, respiratory issues, and skin irritations.
  • Black Mold (Stachybotrys chartarum): Often dubbed "toxic black mold," this species is particularly notorious for its mycotoxins, which can lead to severe health problems when inhaled or touched.
  • Property Damage: Mold thrives on organic materials like wood, drywall, and insulation, causing structural damage and costly repairs.
  • Airborne Allergens: Mold releases allergenic proteins that can initiate allergies, even in individuals who haven't experienced them before.
  • Mold Odor: Mold produces a distinct, musty odor that permeates the environment, making your indoor space uncomfortable and unwelcoming.

Identifying Mold Damage

Early detection is crucial for effective mold remediation. In many cases, it will be necessary to call a professional mold remediation company for mold testing. Mold often grows in concealed, inaccessible areas, rendering it invisible without professional help. Here are some telltale signs of mold damage:

  • Visible Mold Growth: The most apparent indication is the presence of visible mold. It can manifest as fuzzy, discolored patches on walls, ceilings, or other surfaces.
  • Musty Odor: An enduring, musty smell is a strong indicator of mold growth, even if you can't see it. This scent is a result of the volatile organic compounds (VOCs) emitted by mold.
  • Water Damage History: Properties with a history of water damage, flooding, or leaks are at higher risk for mold growth. Mold thrives in moist environments.
  • Health Symptoms: If occupants experience unexplained health symptoms like coughing, sneezing, congestion, or skin irritation that improve when leaving the property, mold may be the culprit.
  • Peeling Paint or Wallpaper: Mold can cause paint or wallpaper to peel or bubble as it grows beneath these surfaces.

The Mold Remediation Process

Mold remediation is a complex, regulated process aimed at identifying, containing, and eliminating mold to ensure the safety and health of occupants. Here's an overview of the standard mold remediation process:

Mold Inspection and Assessment

Before embarking on the remediation journey, a certified mold inspector evaluates the extent of the mold damage. They identify the type of mold, its location, and the underlying moisture source that fueled its growth.


Effective containment is vital to prevent mold spores from migrating to uncontaminated areas. Professionals utilize plastic sheeting and negative air pressure machines to isolate the affected area.

Mold Removal

The next stage involves the physical mold removal. Depending on the infestation's scale, this may entail removing and disposing of materials like drywall, insulation, or carpeting. Professionals wear personal protective equipment (PPE) and adhere to stringent safety protocols throughout this phase.

Mold Cleaning and Sanitization

All surfaces within the containment area undergo thorough cleaning and sanitization, utilizing specialized equipment and antimicrobial agents to eliminate any lingering mold spores.

Drying and Dehumidification

To prevent future mold growth, experts employ industrial-grade dehumidifiers and air movers to fully dry the affected space. Addressing the moisture source is pivotal in mold prevention.

Post-Remediation Testing

After remediation, a certified mold testing company may perform post-remediation testing to confirm the successful resolution of the mold issue and ensure safe indoor air quality.

Assessing Mold Remediation Costs

The cost of mold remediation can vary considerably based on factors such as the extent of the infestation, the type of mold, and its location within the property. Several factors may influence mold remediation costs:

  • Infestation Size: Larger mold infestations typically necessitate more extensive remediation efforts, leading to higher costs.
  • Location Complexity: Mold in confined or challenging-to-reach areas may require additional labor and equipment, impacting the overall cost.
  • Mold Type: Hazardous molds, including toxic black mold, may necessitate more elaborate safety measures, driving up costs.
  • Structural Damage: Mold that has caused structural deterioration may entail expensive repairs, such as drywall replacement or subfloor restoration.
  • Insurance Coverage: Depending on your insurance policy, a portion or the entirety of the remediation costs may be covered, reducing your financial burden.

It's crucial to remember that while mold remediation costs are a concern, the health and safety of occupants should take precedence. Cutting corners during mold remediation can result in incomplete removal and recurrent mold problems.

A Mold Remediation Company You Can Trust: SERVPRO of Jefferson, Franklin & Perry Counties

When seeking mold remediation services, it's essential to choose a reputable and experienced mold removal company. Here are some essential considerations for selecting the right professionals:

  • Certifications: Seek out companies and technicians certified by renowned organizations such as the Institute of Inspection, Cleaning and Restoration Certification (IICRC) or the National Association of Mold Professionals (NAMP).
  • References: Request references or peruse online reviews on sites such as Google or Yelp to gauge the company's reputation and customer satisfaction.
  • Experience: Opt for a company with extensive experience in mold remediation. Their knowledge and expertise will be indispensable in handling your specific situation.
  • Transparency: The chosen company should provide a detailed scope of work, including a written estimate and a clear explanation of the

In your quest for mold removal and remediation services, consider the mold remediation experts at SERVPRO of Jefferson, Franklin & Perry Counties, experienced professionals dedicated to ensuring your safety and restoring your peace of mind.

Preventing Future Mold Infestations

After successfully remedying mold, it's imperative to implement preventive measures to stave off future mold issues. Here are some strategies to maintain a mold-free environment:

  • Moisture Control: Identify and rectify moisture sources, such as leaks, plumbing issues, or inadequate ventilation. Keeping indoor humidity levels below 60% is a potent preventive measure.
  • Routine Maintenance: Perform regular inspections and maintenance to spot and address potential problem areas early, before they become breeding grounds for mold.
  • Proper Ventilation: Ensure ample ventilation in moisture-prone zones like bathrooms, kitchens, and basements. Consider using exhaust fans and dehumidifiers if necessary.
  • Effective Drainage: Channel rainwater away from your property by maintaining gutters, downspouts, and proper grading.
  • Timely Repairs: Swiftly attend to water damage issues. Do not delay in fixing leaks, roof damage, or plumbing problems that can spawn mold growth.


Mold damage is a formidable adversary that poses health risks, property damage, and persistence without proper management. Mold removal and remediation are tasks best entrusted to certified professionals who possess the expertise, equipment, and experience to ensure thorough and safe mold cleanup. By understanding the perils of mold, recognizing its presence, and taking proactive measures, you can safeguard your property and the well-being of your loved ones. Always remember, when it comes to mold, prevention is paramount, but prompt and effective remediation is your first line of defense.

SERVPRO of Jefferson, Franklin & Perry Counties is here to help with your mold remediation services needs. We have 24/7  emergency services and are always available for mold testing and mold estimates. Call us today at (618) 435-8200.

How to Deal With Commercial Water Damage to Your Business | SERVPRO® of Jefferson, Franklin & Perry Counties

8/11/2023 (Permalink)

Commercial Water Damage SERVPRO of Jefferson, Franklin & Perry is your local commercial restoration company. We will always be here to help and get you back in business.

When commercial water damage affects your building, the impact on business can be severe.

Many sources of flooding come from internal sources. Burst pipes or a badly leaking roof can shut you down or ruin interiors and destroy inventory. Damage might also come from a bathroom flooded with sewage backup. Or it could even be an entire floor of offices soaked by a broken sprinkler system.

However, water damage can also affect businesses through natural causes. 

Knowing what to do before disaster strikes make recovering quickly and returning to business easier. Regardless of what source left the water behind, these helpful tips can guide you through handling the problem quickly and as stress-free as possible.

Know Your Building’s Layout

Familiarize yourself with different water cutoff points throughout your property, and ensure you know how to turn off the fire sprinkler system. Locate the main water cutoff valve, and be ready to shut off the entire building’s supply when necessary.

Several people should know this information, including members of the leadership team. This can help you reduce the amount of water that gets inside your business by cutting it off at the source.

Know the Types of Water Involved

When water damage happens, the type of water involved will determine how dangerous the situation is. Knowing what you’re dealing with makes a big difference in the safety of everyone in the building:

White water: This type of water most commonly results from plumbing problems. It’s not considered contaminated and is safe to handle yourself in small amounts.

Gray water: Sink drains and toilet tank overflows produce this type of flooding. The water is contaminated but not considered dangerous.

Black water: Sewage backups and storm flooding are common sources of highly contaminated black water. Always call in a professional to deal with this type of toxic water damage.

Take Action Quickly

Always attempt to identify and shut down the water source as soon as possible. Try to get fresh air circulating by opening windows and doors to expedite the drying and evaporation process. Then alert everyone in the building and outline the affected areas so that no one comes into contact with the water.

After taking these steps, be sure to thoroughly document any visible damage. This will help you speed through the insurance claim process and will be useful when deciding what parts of your building need the most reinforcement.

Remember to Be Patient

The visible water damage in your building is only part of the overall problem. Soaked wall studs, moldy framing and buckled flooring materials are only a few signs of hidden water damage. Any of these indicators should be red flags of potential damage.

If your business experiences water damage, call SERVPRO of Jefferson, Franklin & Perry Counties for a quick response and a shoulder to lean on. Our restoration professionals have extensive training and will work with industry-leading equipment that can dry your building out and get you back into action fast.

The cleanup and drying process can take up to a week, depending on the extent of the moisture, so be patient as our restoration team works through the cleanup and sanitation before beginning repairs. We’ll have your business back to preloss condition before you know it.

When disaster strikes your commercial property, we’ll be there to help clean up and get you back in business quickly. Call SERVPRO of Jefferson, Franklin & Perry Counties today at (618) 435-8200.

How to Deal With Flood Damage | SERVPRO of Jefferson, Franklin & Perry Counties

6/29/2023 (Permalink)

SERVPRO of Jefferson, Franklin & Perry Counties flood damage SERVPRO of Jefferson, Franklin & Perry Counties is here to help

Floods can be devastating natural disasters, wreaking havoc on homes and properties. Recovering from flood damage requires a well-structured and organized approach to minimize further loss and restore your property to its pre-flood condition. In this article, we will provide you with a comprehensive guide on how to handle flood damage effectively. By following these steps, you can navigate the restoration process more efficiently and ensure the safety and well-being of your home and family.

Step 1: Ensure Safety

Before entering your home or property after a flood, prioritize safety. Ensure that the floodwaters have fully receded and it is safe to return. Be cautious of structural damage and potential electrical hazards. Wear appropriate protective gear such as rubber gloves, boots, and face masks to avoid exposure to contaminants in the water.

Step 2: Document the Damage

Once it is safe to enter your property, thoroughly document the flood damage. Take photographs or videos of all affected areas, including structural damage, personal belongings, and appliances. This documentation will be invaluable for insurance claims and aid in the restoration process.

Step 3: Contact Your Insurance Company

Notify your insurance company about the flood damage as soon as possible. Provide them with all necessary details, including the extent of the damage, photographs, and videos. Understand your insurance policy and coverage to ensure you are aware of what is eligible for compensation.

Step 4: Disconnect Utilities

For safety reasons, turn off the main power supply to your property. Additionally, shut off the gas and water supplies to prevent further damage and potential hazards. Contact the appropriate utility companies if you require assistance with these procedures.

Step 5: Remove Standing Water

Begin by removing any standing water from your property. Use pumps, wet/dry vacuums, or hire professional water extraction services if necessary. Properly dispose of the water to prevent contamination and further damage.

Step 6: Dry and Ventilate the Property

After removing the standing water, it is crucial to dry out your home or property thoroughly. Open windows and doors to promote air circulation, and use dehumidifiers, fans, and heaters to expedite the drying process. Remove wet carpets, furniture, and other items that can harbor moisture.

Step 7: Clean and Disinfect

Floodwaters can introduce harmful contaminants and pathogens to your home. Clean and disinfect all affected surfaces, including walls, floors, and furniture. Use appropriate cleaning agents, wear protective gear, and follow manufacturer instructions for effective disinfection.

Step 8: Remove Damaged Materials

Inspect your property for damaged materials that need to be removed. This may include drywall, insulation, flooring, and furniture. Discard damaged items properly, following local regulations, and keep a detailed inventory of all disposed of belongings for insurance purposes.

Step 9: Repair and Restore

With the damaged materials removed, assess the structural integrity of your property. Repair any structural damage, including walls, floors, and roofs, with the help of professionals if necessary. Ensure that repairs comply with building codes and regulations.

Step 10: Seek Professional Assistance

Depending on the severity of the flood damage, you may need to engage professional restoration services. Experienced flood damage restoration companies, like SERVPRO of Jefferson, Franklin & Perry Counties, can provide expertise and specialized equipment to expedite the restoration process and mitigate further damage. 

Step 11: Evaluate and Enhance Future Protection

As you restore your property, take the opportunity to evaluate your flood protection measures. Consider implementing strategies such as installing flood barriers, elevating electrical systems, sealing foundation cracks, and landscaping changes to divert water away from your property. Consult with experts or local authorities for guidance on flood mitigation.