The SERVPRO Standard | SERVPRO of Jefferson, Franklin & Perry Counties

12/1/2023 (Permalink)

SERVPRO of Jefferson, Franklin & Perry Counties is the restoration company you can depend on

What makes SERVPRO of Jefferson, Franklin & Perry Counties stand above other restoration companies?

1. Extensive Network and Prompt Response:

SERVPRO's widespread network of franchises is a key factor that sets us apart from our competitors. With locations across North America, SERVPRO can respond swiftly to emergencies, ensuring that help is readily available. This extensive coverage gives clients the confidence that they can rely on SERVPRO no matter where they are, a distinct advantage over restoration companies with more limited reach.

2. Technological Innovation:

SERVPRO's commitment to staying at the forefront of technology and innovation in the restoration industry is a significant competitive edge. The company consistently invests in state-of-the-art equipment and cutting-edge techniques, enabling us to handle restoration projects efficiently and effectively. This dedication to technological advancement positions SERVPRO as a leader in the industry, capable of delivering results that surpass client expectations.

3. Highly Trained and Certified Professionals:

The emphasis on continuous training and education for SERVPRO technicians is a testament to the company's commitment to expertise. The restoration industry is dynamic, with evolving standards and best practices. SERVPRO's highly trained and IICRC certified professionals are equipped with the knowledge and skills to navigate these changes seamlessly. Clients can trust that their restoration projects are in capable hands, with technicians who prioritize precision and excellence.

4. Comprehensive Range of Services:

SERVPRO's versatility in offering a comprehensive range of services distinguishes it as a one-stop solution for restoration needs. Whether facing water damage, storm damage fire damage, mold remediation, commercial restoration, general cleaning, or other issues, clients can rely on SERVPRO of Jefferson, Franklin & Perry Counties to provide expert solutions. This breadth of services simplifies the restoration process for clients, eliminating the need to coordinate with multiple companies for different aspects of a project.

5. 24/7 Emergency Response:

Disasters don't adhere to regular business hours, and we recognize the urgency of addressing restoration needs promptly. With a 24/7 emergency response service, clients can reach out to us at any time, ensuring that help is just a phone call away. This commitment to round-the-clock availability showcases SERVPRO of Jefferson, Franklin & Perry Counties' dedication to being there for clients when they need assistance the most.

6. Restore Rather Than Replace Philosophy:

SERVPRO employs a "restore rather than replace" philosophy, demonstrating a commitment to both cost-effectiveness and environmental responsibility. By prioritizing restoration, waste is minimized and the environmental impact is reduced. This approach not only appeals to clients looking for sustainable solutions but also contributes to SERVPRO's reputation as a socially responsible company.

7. Stellar Reputation:

A stellar reputation is a valuable asset in any industry, and we have earned the trust of countless clients over the years. Positive reviews, testimonials, and word-of-mouth recommendations contribute to our standing as a reputable and reliable choice in the restoration industry. Our strong reputation instills confidence in potential clients, assuring them of the quality of service they can expect from us.

8. Transparent Communication:

Effective communication is a cornerstone of client satisfaction, and SERVPRO of Jefferson, Franklin & Perry Counties excels in keeping clients informed throughout the restoration process. From initial assessment to project completion, clients are provided with clear and transparent communication. This open dialogue ensures that clients have a thorough understanding of the work being done and allows for any questions or concerns to be addressed promptly.

9. Strategic Insurance Partnerships:

SERVPRO's strategic partnerships with major insurance companies streamline the restoration process for clients dealing with insurance claims. We understand the complexities of the claims process and collaborates closely with insurers to expedite the resolution. This level of cooperation not only reduces the burden on clients but also sets SERVPRO apart by providing a seamless and hassle-free experience during what can already be a stressful time.

In conclusion, our advantage over other restoration companies lies in our extensive network, technological innovation, highly trained professionals, comprehensive services, 24/7 emergency response, restore rather than replace philosophy, stellar reputation, transparent communication, and strategic insurance partnerships. Collectively, these factors position us as the standout choice for individuals and businesses seeking top-notch restoration services in Jefferson, Franklin and Perry Counties, Illinois. 

The Link Between Water Damage and Mold | SERVPRO of Jefferson, Franklin & Perry Counties

11/1/2023 (Permalink)

SERVPRO of Jefferson, Franklin & Perry Counties is here to help wtih water and mold damage

Water damage and mold growth share an intricate relationship that often goes unnoticed until it's too late. As professionals in the restoration industry, SERVPRO of Jefferson, Franklin & Perry Counties is well-acquainted with the subtle dance between water and mold, and how one can inevitably lead to the other.

The Silent Culprit

Water damage is like an uninvited guest that arrives unannounced, leaving a trail of destruction in its wake. Whether it's a burst pipe, a leaking roof, or a flooded basement, water intrusion can permeate every nook and cranny of a property. Little do homeowners realize that this moisture provides the perfect breeding ground for mold spores, setting the stage for a symbiotic relationship that can turn into a homeowner's nightmare.

Learning About Mold

Mold is a resilient organism, lurking in the shadows and thriving on moisture and organic materials. As water infiltrates a space, it becomes a catalyst for mold spores to awaken from their dormant state. Mold growth typically begins within 24-48 hours of water exposure, making swift action imperative to prevent a small water issue from escalating into a full-blown mold infestation.

The Domino Effect: How Water Damage Paves the Way for Mold

1. Moisture as a Catalyst: Water creates an environment conducive to mold growth. Mold spores, omnipresent in the air, settle on damp surfaces and begin their reproductive cycle.

2. Building Materials as a Buffet: Mold feeds on cellulose-rich materials present in walls, ceilings, and floors. As water saturates these materials, it provides sustenance for mold to flourish.

3. Humidity as an Accelerant: Lingering moisture increases indoor humidity, creating an atmosphere where mold can thrive. Poor ventilation exacerbates the issue, trapping humid air and creating pockets of ideal conditions for mold colonization.

SERVPRO's Perspective: Nipping the Issue in the Bud

SERVPRO of Jefferson, Franklin & Perry Counties understands the urgency of addressing water damage promptly to curb mold growth. Through a multi-faceted approach, our experts tackle both the visible and invisible aspects of water damage:

1. Rapid Water Extraction: Utilizing state-of-the-art equipment, SERVPRO swiftly removes standing water, preventing further saturation of building materials.

2. Thorough Drying Processes: Our technicians employ advanced drying techniques to eliminate residual moisture, ensuring a dry environment that inhibits mold proliferation.

3. Mold Remediation Expertise: In the unfortunate event that mold has taken hold, SERVPRO of Jefferson, Franklin & Perry Counties specializes in safe and effective mold remediation. This involves the identification and removal of mold-infested materials, thorough cleaning, and preventative measures to impede future growth.

Preventative Measures: Guarding Against Future Woes

SERVPRO of Jefferson, Franklin & Perry Counties emphasizes the importance of preventative measures to break the cycle of water damage and mold growth:

1. Regular Inspections: Routine inspections can detect potential water issues before they escalate. Identifying and repairing leaks promptly can thwart mold's attempts to establish a foothold.

2. Proactive Maintenance: Addressing maintenance issues, such as roof leaks and plumbing problems, can prevent water damage from occurring in the first place.

3. Humidity Control: Proper ventilation and humidity control are crucial in mold prevention. SERVPRO recommends the use of dehumidifiers in damp areas to maintain optimal indoor humidity levels.

Conclusion: A Proactive Approach for a Mold-Free Tomorrow

In the intricate dance between water damage and mold growth, SERVPRO of Jefferson, Franklin & Perry Counties stands as a guardian, offering insights and solutions to break the cycle. By understanding the symbiotic relationship between these two adversaries, homeowners can take proactive measures to safeguard their properties and ensure a mold-free environment. Remember, in the battle against mold, time is of the essence, and SERVPRO of Jefferson, Franklin & Perry Counties is here to lend a helping hand, ensuring that water damage doesn't pave the way for mold infestation.

The Do's and Don'ts of Fire Damage Restoration | SERVPRO of Jefferson, Franklin & Perry Counties

9/4/2023 (Permalink)

SERVPRO of Jefferson, Franklin & Perry Counties is here to help with fire damage restoration. Call us today at (618) 435-8200

Fire damage in your home or business is a devastating event that leaves behind not only physical destruction but also emotional turmoil.

When the flames are extinguished, and the smoke clears, the path to recovery begins with fire damage restoration. In this extensive guide, we will delve into the do's and don'ts of fire damage repair and restoration. Whether you're dealing with fire damage, smoke damage, soot cleanup, or smoke odor removal, this comprehensive resource will equip you with the knowledge to make informed decisions and protect your Mt. Vernon, Illinois or Benton, Illinois property. 

The Do's of Fire Damage Restoration

1. Do Contact Professionals Immediately: As soon as the fire is extinguished and authorities declare it safe to enter the premises, reach out to a reputable fire damage restoration company like SERVPRO of Jefferson, Franklin & Perry Counties. Swift action can mitigate further damage and reduce restoration costs.
2. Do Prioritize Safety: Safety should always be your top concern. Do not enter the fire-damaged property until authorities confirm it's safe. Once inside, exercise caution due to potential structural instability, electrical hazards, and toxic soot and smoke residue.
3. Do Document the Damage: Take photographs and videos of the fire damage for insurance purposes. Visual evidence is invaluable and can expedite the claims process, ensuring you receive the compensation you deserve.
4. Do Secure the Property: If authorities allow you to enter, secure the property to prevent unauthorized access, potential theft, or vandalism.
5. Do Notify Your Insurance Company: Notify your insurance company promptly to initiate the claims process. SERVPRO of Jefferson, Franklin & Perry Counties can collaborate directly with your insurance provider to streamline the restoration process.
6. Do Address Water Damage: Firefighting efforts often lead to water damage. It's crucial to address this issue promptly to prevent mold growth and further structural damage.
7. Do Allow Professionals to Assess Smoke Damage: Smoke and soot can cause extensive damage beyond what's visible. Allow professionals like SERVPRO of Jefferson, Franklin & Perry Counties to assess the full extent of the smoke damage and develop a comprehensive restoration plan.
8. Do Secure Temporary Shelter: If your home is uninhabitable, secure temporary shelter for yourself and your family. Your safety and well-being should remain a top priority throughout the restoration process. 

The Don'ts of Fire Damage Restoration

1. 1. Don't Attempt DIY Cleanup: Fire damage restoration is a complex process requiring specialized knowledge and equipment. Attempting do it yourself cleanup can exacerbate the damage and pose safety risks.
2. Don't Discard Valuables Prematurely: Avoid disposing of damaged items without consulting professionals. SERVPRO of Jefferson, Franklin & Perry Counties' fire damage restoration services emphasize content cleaning and restoration, potentially salvaging items you thought were lost.
3. Don't Overlook Smoke Odor: Smoke odor can persist long after the fire is extinguished. Neglecting smoke odor removal can compromise indoor air quality and your comfort in the restored space.
4. Don't Delay Restoration: Time is of the essence in fire damage restoration. Delaying the process can lead to further damage, increased restoration costs, and potential health hazards due to mold and soot exposure.
5. 5. Don't Skip Professional Assessment: Even if visible damage appears minimal, do not skip a professional assessment. Smoke and soot can infiltrate hidden spaces, jeopardizing the structural integrity of your property.
6. Don't Assume Items Are Unsalvageable: Fire-damaged belongings may appear beyond repair, but professional restoration experts have the knowledge and techniques to salvage many items, including sentimental possessions.

Why Choose SERVPRO of Jefferson, Franklin & Perry Counties for Fire Damage Restoration

SERVPRO of Jefferson, Franklin & Perry Counties is the undisputed choice for fire damage restoration for a multitude of reasons, including: 

• Experience and Expertise: With years of experience, SERVPRO of Jefferson, Franklin & Perry Counties technicians are highly trained in fire damage restoration, smoke odor removal, soot cleanup, and more.
• Advanced Equipment: SERVPRO employs state-of-the-art equipment and techniques for a thorough and efficient restoration process.
• Comprehensive Services: From water damage mitigation to content cleaning and restoration, SERVPRO offers a complete range of fire damage restoration services.
• 24/7 Emergency Response: Fires can occur at any time. SERVPRO of Jefferson, Franklin & Perry Counties provides round-the-clock emergency response to address your immediate needs.
• Insurance Collaboration: SERVPRO works closely with insurance companies to expedite claims processing, easing the burden on you during this challenging time.
• Community Commitment: SERVPRO of Jefferson, Franklin & Perry Counties is not just a restoration company; it is a part of the Mt. Vernon  and Benton, Illinois community. They understand the unique needs of local residents and businesses.
• Reputation for Excellence: SERVPRO of Jefferson, Franklin & Perry Counties has built a strong reputation for delivering exceptional service and results. Their commitment to customer satisfaction sets them apart.

The Road to Recovery

While fire damage can be emotionally and physically devastating, it's essential to remember that recovery is possible. With the right professionals by your side, your property can be restored to its pre-fire condition, and your life can regain a sense of normalcy.

• Assessment and Planning: The fire damage restoration process typically begins with a comprehensive assessment of the damage and the development of a restoration plan. SERVPRO of Jefferson, Franklin & Perry Counties' experts will work closely with you to ensure your needs are met.
• Content Cleaning and Restoration: Professional restoration companies like SERVPRO of Jefferson, Franklin & Perry Counties have advanced techniques for cleaning and restoring your belongings. Many items you thought were lost can be salvaged.
• Structural Repairs: Extensive structural damage may require repairs and reconstruction. Experienced restoration teams can handle everything from minor repairs to major renovations.
• Smoke Odor Removal: Smoke odor can linger long after the fire is extinguished. SERVPRO of Jefferson, Franklin & Perry Counties employs specialized techniques and equipment to eliminate smoke odors, ensuring your space is comfortable and odor-free.
• Thorough Cleaning: Every surface affected by fire and smoke damage will be meticulously cleaned to remove soot and residues. This includes walls, ceilings, floors, and personal belongings.
• Restoring Indoor Air Quality: High-efficiency particulate air (HEPA) filtration systems and air scrubbers may be used to improve indoor air quality, removing particles and odors caused by the fire.
• Rebuilding and Reconstruction: Once the restoration is complete, SERVPRO of Jefferson, Franklin & Perry Counties can handle any necessary reconstruction to return your property to its pre-fire condition.

Preventing Future Fire Damage

After successfully restoring your property from fire damage, it's imperative to implement preventive measures to reduce the risk of future fires. Here are some strategies to maintain a fire-resistant environment:

• Install Smoke Alarms: Ensure smoke alarms are installed on every level of your property and test them regularly.
• Fire Extinguishers: Have fire extinguishers readily accessible in key areas, and educate occupants on their use.
• Electrical Safety: Regularly inspect electrical systems for faults or signs of wear. Avoid overloading circuits and ensure safe usage of extension cords.
• Kitchen Safety: Exercise caution when cooking, and never leave cooking unattended. Keep flammable items away from stovetops.
• Proper Storage: Store flammable materials, chemicals, and fuels in safe, designated areas away from potential ignition sources.
• Chimney and Fireplace Maintenance: If you have a fireplace or wood-burning stove, ensure they are properly maintained and cleaned regularly.

Moving Forward with Confidence

Once the fire damage restoration process is complete and your property is returned to its pre-fire condition, it's time to move forward with confidence. While the experience may have been harrowing, it can also serve as a catalyst for positive change. Here are some ways to embrace a brighter future:

• Fire Safety Education: Use your experience as an opportunity to educate yourself and others about fire safety. Share your knowledge with friends, family, and neighbors to prevent future incidents.
• Emergency Preparedness: Develop an emergency plan for your family or business, including evacuation routes, communication strategies, and emergency contacts.
• Community Involvement: Consider becoming involved in community organizations or activities related to fire safety and recovery support. Your experience can be a valuable asset to others facing similar challenges.

Conclusion

While the aftermath of a fire can be emotionally and physically overwhelming, it's essential to remember that recovery is possible. The dos and don'ts of fire damage restoration provide a roadmap to navigate this challenging journey, and choosing the right professionals like SERVPRO of Jefferson, Franklin & Perry Counties can make all the difference.

SERVPRO of Jefferson, Franklin & Perry Counties not only possesses the experience, expertise, and state-of-the-art equipment needed for effective fire damage restoration but also understands the emotional toll such events can take on individuals and communities. Their commitment to customer satisfaction, collaboration with insurance companies, and dedication to community involvement make them the preferred choice for fire restoration services.

Defeating Mold Damage: Expert Strategies for a Mold-Free Home | SERVPRO of Jefferson, Franklin & Perry Counties

9/4/2023 (Permalink)

SERVPRO of Jefferson, Franklin & Perry Counties is the top choice for mold remediation and removal. Call us today at (618) 435-8200

If you’ve ever experienced issues with mold, you know that it’s more than just an unsightly nuisance. 

Mold can silently wreak havoc on your health and property. In this extensive guide, we will delve deep into the dangers of mold, how to detect its presence, and the indispensable role of professional mold remediation services. Whether you're dealing with mold removal, mold remediation, or the costs involved, this comprehensive resource will equip you with vital knowledge to protect your Mt. Vernon, Illinois or Benton, Illinois property.

Understanding Mold

Mold, a type of fungus, serves a vital role in nature by breaking down organic matter. However, when it infiltrates our indoor spaces, it can cause a multitude of issues. Let's explore the key aspects of mold:

• Health Risks: Exposure to mold can lead to a range of health problems. Mold spores are allergens that can trigger asthma, allergies, respiratory issues, and skin irritations.
• Black Mold (Stachybotrys chartarum): Often dubbed "toxic black mold," this species is particularly notorious for its mycotoxins, which can lead to severe health problems when inhaled or touched.
• Property Damage: Mold thrives on organic materials like wood, drywall, and insulation, causing structural damage and costly repairs.
• Airborne Allergens: Mold releases allergenic proteins that can initiate allergies, even in individuals who haven't experienced them before.
• Mold Odor: Mold produces a distinct, musty odor that permeates the environment, making your indoor space uncomfortable and unwelcoming.

Identifying Mold Damage

Early detection is crucial for effective mold remediation. In many cases, it will be necessary to call a professional mold remediation company for mold testing. Mold often grows in concealed, inaccessible areas, rendering it invisible without professional help. Here are some telltale signs of mold damage:

• Visible Mold Growth: The most apparent indication is the presence of visible mold. It can manifest as fuzzy, discolored patches on walls, ceilings, or other surfaces.
• Musty Odor: An enduring, musty smell is a strong indicator of mold growth, even if you can't see it. This scent is a result of the volatile organic compounds (VOCs) emitted by mold.
• Water Damage History: Properties with a history of water damage, flooding, or leaks are at higher risk for mold growth. Mold thrives in moist environments.
• Health Symptoms: If occupants experience unexplained health symptoms like coughing, sneezing, congestion, or skin irritation that improve when leaving the property, mold may be the culprit.
• Peeling Paint or Wallpaper: Mold can cause paint or wallpaper to peel or bubble as it grows beneath these surfaces.

The Mold Remediation Process

Mold remediation is a complex, regulated process aimed at identifying, containing, and eliminating mold to ensure the safety and health of occupants. Here's an overview of the standard mold remediation process:

Mold Inspection and Assessment

Before embarking on the remediation journey, a certified mold inspector evaluates the extent of the mold damage. They identify the type of mold, its location, and the underlying moisture source that fueled its growth.

Containment

Effective containment is vital to prevent mold spores from migrating to uncontaminated areas. Professionals utilize plastic sheeting and negative air pressure machines to isolate the affected area.

Mold Removal

The next stage involves the physical mold removal. Depending on the infestation's scale, this may entail removing and disposing of materials like drywall, insulation, or carpeting. Professionals wear personal protective equipment (PPE) and adhere to stringent safety protocols throughout this phase.

Mold Cleaning and Sanitization

All surfaces within the containment area undergo thorough cleaning and sanitization, utilizing specialized equipment and antimicrobial agents to eliminate any lingering mold spores.

Drying and Dehumidification

To prevent future mold growth, experts employ industrial-grade dehumidifiers and air movers to fully dry the affected space. Addressing the moisture source is pivotal in mold prevention.

Post-Remediation Testing

After remediation, a certified mold testing company may perform post-remediation testing to confirm the successful resolution of the mold issue and ensure safe indoor air quality.

Assessing Mold Remediation Costs

The cost of mold remediation can vary considerably based on factors such as the extent of the infestation, the type of mold, and its location within the property. Several factors may influence mold remediation costs:

• Infestation Size: Larger mold infestations typically necessitate more extensive remediation efforts, leading to higher costs.
• Location Complexity: Mold in confined or challenging-to-reach areas may require additional labor and equipment, impacting the overall cost.
• Mold Type: Hazardous molds, including toxic black mold, may necessitate more elaborate safety measures, driving up costs.
• Structural Damage: Mold that has caused structural deterioration may entail expensive repairs, such as drywall replacement or subfloor restoration.
• Insurance Coverage: Depending on your insurance policy, a portion or the entirety of the remediation costs may be covered, reducing your financial burden.

It's crucial to remember that while mold remediation costs are a concern, the health and safety of occupants should take precedence. Cutting corners during mold remediation can result in incomplete removal and recurrent mold problems.

A Mold Remediation Company You Can Trust: SERVPRO of Jefferson, Franklin & Perry Counties

When seeking mold remediation services, it's essential to choose a reputable and experienced mold removal company. Here are some essential considerations for selecting the right professionals:

• Certifications: Seek out companies and technicians certified by renowned organizations such as the Institute of Inspection, Cleaning and Restoration Certification (IICRC) or the National Association of Mold Professionals (NAMP).
• References: Request references or peruse online reviews on sites such as Google or Yelp to gauge the company's reputation and customer satisfaction.
• Experience: Opt for a company with extensive experience in mold remediation. Their knowledge and expertise will be indispensable in handling your specific situation.
• Transparency: The chosen company should provide a detailed scope of work, including a written estimate and a clear explanation of the

In your quest for mold removal and remediation services, consider the mold remediation experts at SERVPRO of Jefferson, Franklin & Perry Counties, experienced professionals dedicated to ensuring your safety and restoring your peace of mind.

Preventing Future Mold Infestations

After successfully remedying mold, it's imperative to implement preventive measures to stave off future mold issues. Here are some strategies to maintain a mold-free environment:

• Moisture Control: Identify and rectify moisture sources, such as leaks, plumbing issues, or inadequate ventilation. Keeping indoor humidity levels below 60% is a potent preventive measure.
• Routine Maintenance: Perform regular inspections and maintenance to spot and address potential problem areas early, before they become breeding grounds for mold.
• Proper Ventilation: Ensure ample ventilation in moisture-prone zones like bathrooms, kitchens, and basements. Consider using exhaust fans and dehumidifiers if necessary.
• Effective Drainage: Channel rainwater away from your property by maintaining gutters, downspouts, and proper grading.
• Timely Repairs: Swiftly attend to water damage issues. Do not delay in fixing leaks, roof damage, or plumbing problems that can spawn mold growth.

Conclusion

Mold damage is a formidable adversary that poses health risks, property damage, and persistence without proper management. Mold removal and remediation are tasks best entrusted to certified professionals who possess the expertise, equipment, and experience to ensure thorough and safe mold cleanup. By understanding the perils of mold, recognizing its presence, and taking proactive measures, you can safeguard your property and the well-being of your loved ones. Always remember, when it comes to mold, prevention is paramount, but prompt and effective remediation is your first line of defense.

SERVPRO of Jefferson, Franklin & Perry Counties is here to help with your mold remediation services needs. We have 24/7  emergency services and are always available for mold testing and mold estimates. Call us today at (618) 435-8200.

How to Deal With Commercial Water Damage to Your Business | SERVPRO® of Jefferson, Franklin & Perry Counties

8/11/2023 (Permalink)

SERVPRO of Jefferson, Franklin & Perry is your local commercial restoration company. We will always be here to help and get you back in business.

When commercial water damage affects your building, the impact on business can be severe.

Many sources of flooding come from internal sources. Burst pipes or a badly leaking roof can shut you down or ruin interiors and destroy inventory. Damage might also come from a bathroom flooded with sewage backup. Or it could even be an entire floor of offices soaked by a broken sprinkler system.

However, water damage can also affect businesses through natural causes. 

Knowing what to do before disaster strikes make recovering quickly and returning to business easier. Regardless of what source left the water behind, these helpful tips can guide you through handling the problem quickly and as stress-free as possible.

Know Your Building’s Layout

Familiarize yourself with different water cutoff points throughout your property, and ensure you know how to turn off the fire sprinkler system. Locate the main water cutoff valve, and be ready to shut off the entire building’s supply when necessary.

Several people should know this information, including members of the leadership team. This can help you reduce the amount of water that gets inside your business by cutting it off at the source.

Know the Types of Water Involved

When water damage happens, the type of water involved will determine how dangerous the situation is. Knowing what you’re dealing with makes a big difference in the safety of everyone in the building:

White water: This type of water most commonly results from plumbing problems. It’s not considered contaminated and is safe to handle yourself in small amounts.

Gray water: Sink drains and toilet tank overflows produce this type of flooding. The water is contaminated but not considered dangerous.

Black water: Sewage backups and storm flooding are common sources of highly contaminated black water. Always call in a professional to deal with this type of toxic water damage.

Take Action Quickly

Always attempt to identify and shut down the water source as soon as possible. Try to get fresh air circulating by opening windows and doors to expedite the drying and evaporation process. Then alert everyone in the building and outline the affected areas so that no one comes into contact with the water.

After taking these steps, be sure to thoroughly document any visible damage. This will help you speed through the insurance claim process and will be useful when deciding what parts of your building need the most reinforcement.

Remember to Be Patient

The visible water damage in your building is only part of the overall problem. Soaked wall studs, moldy framing and buckled flooring materials are only a few signs of hidden water damage. Any of these indicators should be red flags of potential damage.

If your business experiences water damage, call SERVPRO of Jefferson, Franklin & Perry Counties for a quick response and a shoulder to lean on. Our restoration professionals have extensive training and will work with industry-leading equipment that can dry your building out and get you back into action fast.

The cleanup and drying process can take up to a week, depending on the extent of the moisture, so be patient as our restoration team works through the cleanup and sanitation before beginning repairs. We’ll have your business back to preloss condition before you know it.

When disaster strikes your commercial property, we’ll be there to help clean up and get you back in business quickly. Call SERVPRO of Jefferson, Franklin & Perry Counties today at (618) 435-8200.

How to Deal With Flood Damage | SERVPRO of Jefferson, Franklin & Perry Counties

6/29/2023 (Permalink)

SERVPRO of Jefferson, Franklin & Perry Counties is here to help

Floods can be devastating natural disasters, wreaking havoc on homes and properties. Recovering from flood damage requires a well-structured and organized approach to minimize further loss and restore your property to its pre-flood condition. In this article, we will provide you with a comprehensive guide on how to handle flood damage effectively. By following these steps, you can navigate the restoration process more efficiently and ensure the safety and well-being of your home and family.

Step 1: Ensure Safety

Before entering your home or property after a flood, prioritize safety. Ensure that the floodwaters have fully receded and it is safe to return. Be cautious of structural damage and potential electrical hazards. Wear appropriate protective gear such as rubber gloves, boots, and face masks to avoid exposure to contaminants in the water.

Step 2: Document the Damage

Once it is safe to enter your property, thoroughly document the flood damage. Take photographs or videos of all affected areas, including structural damage, personal belongings, and appliances. This documentation will be invaluable for insurance claims and aid in the restoration process.

Step 3: Contact Your Insurance Company

Notify your insurance company about the flood damage as soon as possible. Provide them with all necessary details, including the extent of the damage, photographs, and videos. Understand your insurance policy and coverage to ensure you are aware of what is eligible for compensation.

Step 4: Disconnect Utilities

For safety reasons, turn off the main power supply to your property. Additionally, shut off the gas and water supplies to prevent further damage and potential hazards. Contact the appropriate utility companies if you require assistance with these procedures.

Step 5: Remove Standing Water

Begin by removing any standing water from your property. Use pumps, wet/dry vacuums, or hire professional water extraction services if necessary. Properly dispose of the water to prevent contamination and further damage.

Step 6: Dry and Ventilate the Property

After removing the standing water, it is crucial to dry out your home or property thoroughly. Open windows and doors to promote air circulation, and use dehumidifiers, fans, and heaters to expedite the drying process. Remove wet carpets, furniture, and other items that can harbor moisture.

Step 7: Clean and Disinfect

Floodwaters can introduce harmful contaminants and pathogens to your home. Clean and disinfect all affected surfaces, including walls, floors, and furniture. Use appropriate cleaning agents, wear protective gear, and follow manufacturer instructions for effective disinfection.

Step 8: Remove Damaged Materials

Inspect your property for damaged materials that need to be removed. This may include drywall, insulation, flooring, and furniture. Discard damaged items properly, following local regulations, and keep a detailed inventory of all disposed of belongings for insurance purposes.

Step 9: Repair and Restore

With the damaged materials removed, assess the structural integrity of your property. Repair any structural damage, including walls, floors, and roofs, with the help of professionals if necessary. Ensure that repairs comply with building codes and regulations.

Step 10: Seek Professional Assistance

Depending on the severity of the flood damage, you may need to engage professional restoration services. Experienced flood damage restoration companies, like SERVPRO of Jefferson, Franklin & Perry Counties, can provide expertise and specialized equipment to expedite the restoration process and mitigate further damage. 

Step 11: Evaluate and Enhance Future Protection

As you restore your property, take the opportunity to evaluate your flood protection measures. Consider implementing strategies such as installing flood barriers, elevating electrical systems, sealing foundation cracks, and landscaping changes to divert water away from your property. Consult with experts or local authorities for guidance on flood mitigation.

Jefferson, Franklin & Perry Counties. Are You Ready if Fire Damage Strikes

4/25/2023 (Permalink)

Our team is ready to serve businesses and families in Jefferson, Franklin & Perry counties.

While cases where fire consumes an entire home in Jefferson, Franklin & Perry Counties, Illinois happen, there are many times in which the fire damage is minor. However, soot and smoke can damage the entire home, making even a small fire a disaster. You may feel hopeless and without options, but that’s not the case.

Involving a professional is the best way to reduce costs and prevent secondary damage.  Depending on the type of fire, and the way it is fueled, may require different techniques. SERVPRO of Jefferson, Franklin & Perry Counties is IICRC certified and has the experience to tackle difficult problems. The level and type of damage will likely require a unique response.  

Minor damages typically involve mostly smoke residue damage. The deposits are light to moderate, and restoration mostly involves a deep cleaning of the affected surfaces and fabrics. There are different techniques that are technicians use to remove the smoke odor and residue from your home. In this type, almost all the cleaning would be done onsite.

In more moderate damage situations, there will be smoke and heat damage on different surfaces. Your cabinets, drywall, and contents may have heat damage. Odors will likely be stronger at this damage degree as well. Our technicians will use varying techniques to remove items that are heavily damaged and determine what can be cleaned or will need to be replaced.

In majorly fire damaged homes, there is more severe heat damage throughout the home. Usually this is close to where the fire started, but this can leave parts of the structures framing charred. This often involves making structural repairs and gutting the heavily damaged parts of the home. Smoke damage is often heavy throughout. This requires extensive cleanup and removal of debris from the structure. Content cleaning for majorly damaged homes will need to be completed offsite.

Each fire damage situation is unique, and the process may vary depending on our customers' needs. We will explain the restoration process that is unique to your home upon onsite inspection. We are happy to answer any questions and make the process as stress free as possible.  

We also provide board up services to help protect your home from additional damage during extended repair.

As soon as the fire trucks leave, give SERVPRO of Jefferson, Franklin & Perry Counties a call. We will arrive onsite and help determine what your next step will be to reduce damage and work with your insurance company.

Our team is trained to address small and large fire damage projects. Our team is ready to serve businesses and families in the community. 

SERVPRO of Jefferson, Franklin & Perry Counties. Your leader in commercial and residential fire damage restoration. We make fire and water cleanup and restoration, "Like it never even happened."

Call us and let us help you, (618) 435-8200)

Should You Get Your Franklin, Jefferson & Perry Counties Home Tested For Mold?

4/25/2023 (Permalink)

SERVPRO of Jefferson, Franklin & Perry Counties is here to help with mold remediation.

When is time to get a sample for mold? If visible mold growth is present, sampling is unnecessary.

Surface sampling may be useful to determine if an area has been adequately cleaned or remediated. Sampling for mold should be conducted by professionals who have specific experience in designing mold sampling protocols, sampling methods and interpreting results.

Sample analysis should follow analytical methods recommended by the American Industrial Hygiene Association (AIHA), the American Conference of Governmental Industrial Hygienists (ACGIH), or other professional organizations.

Are there federal regulations or standards regarding mold testing?

Standards or Threshold Limit Values (TLVs) for airborne concentrations of mold, or mold spores, have not been set. Currently, there are no EPA regulations or standards for airborne mold contaminants.

Understanding Mold

When water intrudes into your property, mold growth can start in as little as 48 hours. Consider the following mold facts:

• Mold is present almost everywhere, indoors and outdoors.
• Mold spores are microscopic, float along in the air, and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
• Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
• Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
• Mold often produces a strong, musty odor, and that odor can lead you to possible mold problem areas.
• Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

The Mold Remediation Process

Every mold damage scenario is different and requires a unique solution, but the general mold remediation process stays the same. Learn more about our mold remediation process.

1. Emergency Contact - (618) 435-8200) 
2. Inspection and Mold Damage Assessment
3. Mold Containment
4. Air Filtration
5. Removing Mold and Mold-Infested Materials
6. Cleaning Contents and Belongings

SERVPRO of Jefferson, Franklin & Perry Counties. Your leader in commercial and residential mold damage restoration. We make fire and water cleanup and restoration, "Like it never even happened."

Protect Your Jefferson, Franklin & Perry Counties Home From Water Damage

4/25/2023 (Permalink)

Call SERVPRO of Jefferson, Franklin & Perry Counties for water damage remediation.

There are many ways to help protect your home in Jefferson, Franklin & Perry counties from water damages. Water losses occur when water finds its way outside of the appliances you rely on to run your household’s daily needs. When we think about the causes of severe water damage to our homes, we usually think about extreme weather like a hurricane or torrential rains. But the unfortunate reality is that extensive damage is often the result of ordinary household plumbing systems and appliances that fail – and these can be just as destructive to your home as an extreme weather event.

Preventative Measures

Fortunately, there are steps that you can take to help prevent water damage from plumbing problem in your St. Charles home. It is helpful to understand some of the common causes of water damage.

These may include:

• Heating and air-conditioning systems

• Water heaters

• Valves

• Appliances

• Pipes and plumbing fixtures

How to Detect Water Damages

Water damage can often go undetected, even if the telltale signs are there. Plumbing that is housed inside the walls of your home, in less-trafficked areas like a basement or attic, or behind a cabinet or appliance, can easily go unnoticed. That’s why it’s important to check your appliances and plumbing from time to time.

• Know where the main water supply enters your home, locate the main shut-off valve and make sure it’s functioning properly.
• If you will be away from home for an extended period, consider shutting off the water supply, but consult with a heating professional first to understand if doing so will compromise any other systems in your home. Maintain a temperature of at least 55 degrees in your home. Also, if your home is protected by a fire sprinkler system, do not turn off the water to this system, and maintain sufficient heat to prevent a freeze-up.
• Consider having your air-conditioning system inspected regularly by a professional. Check around the unit for indications of leaks. Check the drain lines annually and clean them if they are clogged. Change the air filter annually at a minimum.
• Inspect water heaters, showers, tubs, toilets, sinks, dishwashers, refrigerators and washing machines annually, and have them repaired if there are signs of leaks or corrosion. Be sure to include supply lines, hoses, connections and fittings in the inspection.
• Check caulking around showers, bathtubs, sinks and toilet bases, and make repairs as needed.
• If your refrigerator has an ice machine or water dispenser, check the hose between the wall and the refrigerator to determine if it is pinched or stressed. Also look for signs of leaking or wear and tear.
• Check exposed plumbing (pipes, valves, etc.) for signs of leaking or corrosion. Have any pipe damage fixed immediately to prevent more costly repairs in the future.

For any questions or concerns about water damage in your home, call SERVPRO of Jefferson, Franklin & Perry Counties at (618) 435-8200. 

Water damage due to a plumbing issue in your home can be life-changing. But there are some common signs that homeowners can look for, and steps they can take, to help avoid a major water issue at home.

Consider this example:

A homeowner and his family head off for a three-week vacation. While they’re away, a minor toilet leak grows, until it reaches a pace of three gallons of water per minute. By the time the homeowners returned from their three-week vacation, the unaddressed leak had poured more than 30,000 gallons of water into their home. The water ruined furniture, fixtures and irreplaceable family valuables, and rendered the property virtually uninhabitable for an extended period of time.

But this is just a cautionary tale. The following guidance is meant to help you learn about the potential water issues from common plumbing problems and how you can take steps to help prevent disaster.

Causes For Plumbing Problems

Plumbing issues can occur anywhere in your home. Frequently, lack of maintenance is the root cause of these problems. However, other causes can include:

• Manufacturing and design defects.
• Installation errors.
• Exposure to cleaning products (for example, by storing chemicals under the sink or by cleaning surfaces of plumbing components).

If caught early, many plumbing problems can be addressed before serious damage occurs. For this reason, regular inspection of your home’s visible plumbing parts can be critical. Knowing the lifespan of parts and appliances is also important, as is properly maintaining the other parts of your home and its features and systems.

Signs to Look For

Want to help prevent plumbing complications from damaging your home and potentially resulting in expensive property damage or loss? Start by visually inspecting your plumbing on a regular basis. Look for drips and slow leaks. Be sure to check the areas surrounding your pipes as well. If you see water damage on cabinetry or other nearby materials, there may be an active leak that you’ll want to locate.

Your entire home plumbing system may not be visible, but there are certain places in your home where you can readily inspect plumbing components:

• Under sinks and washtubs.
• Inside access panels near showers, sinks or appliances.
• Attachments to toilets, water heaters and appliances.
• Basements and crawl spaces.

You will want to look at any piping, valves and fittings in the areas listed above. Leaks are most common at connection points, so pay close attention to the plumbing connections on faucets, washing machines, refrigerators, dishwashers, water heaters, water filtration systems, shut-off valves and toilets. Your home’s piping system may also have multiple connections between various sections of pipe. Appliances and fixtures themselves can cause problems, so be sure to inspect those as well, and keep up with any regular maintenance recommended by the manufacturer.

The signs of a problem will vary by component. For example, problems in copper piping may look very different from problems in PEX, a common type of plastic piping. In general, you want to look for signs of corrosion, cracking, hazing, discoloration and mineral deposits from a water leak.

For any questions or concerns about water damage in your home, call SERVPRO of Jefferson, Franklin & Perry Counties at (618) 435-8200.  Your leader in commercial and residential water damage restoration. We make fire and water cleanup and restoration, "Like it never even happened."

SERVPRO of Jefferson, Franklin & Perry Counties Commercial Restoration Services

4/12/2023 (Permalink)

SERVPRO of Jefferson, Franklin & Perry Counties helps with all your commercial restoration service needs.

SERVPRO of Jefferson, Franklin & Perry Counties offers many different services that we offer for commercial properties. We understand that it is difficult at times to schedule services during business hours, so we can work with you to find a time that best fits you and your company's needs.

If needed we can work in one section at a time in order to keep your business open while we work, or we can attempt to schedule it before or after business hours. 

In addition to our emergency water, fire, and storm clean up services we also offer many other cleaning services. These include, but are not limited to:  

• Air Ducts and HVAC 
• Biohazard 
• Carpet and Upholstery 
• Ceilings, Floors, and Walls 
• Drapes and Blinds 
• Odor Removal 
• Sewage 
• Trauma and Crime Scene 
• Vandalism 

FIRE DAMAGE 

The faster SERVPRO of Jefferson, Franklin & Perry Counties arrives on-site to perform fire, smoke, and soot cleanup and restoration, the better the results— including lower claim costs.

Within four hours of a loss notification (and usually much earlier), SERVPRO of Jefferson, Franklin & Perry Counties will be on-site to help ensure a fire damage is handled properly by utilizing the following services:

Structural Cleaning

After a smoke or fire damage, ceilings, walls, woodwork, carpeting, and floors will often need a thorough cleaning. SERVPRO® will pretest to determine the extent of damage, then use the specific equipment and cleaning products required to clean and protect the different types of surfaces found within the structure.

Contents Cleaning

All the restorable contents in the affected areas will be professionally cleaned and deodorized. This includes area rugs, furniture, draperies, and upholstery. SERVPRO can provide wet or dry-cleaning services. Additionally, all other restorable contents will be cleaned and deodorized to preloss condition. This includes electronics, art, wood furniture, kitchen items, clothing, bedding, and much more. Finally, SERVPRO of Jefferson, Franklin & Perry Counties can provide an inventory list of all “to be claimed” items.

Deodorization

SERVPRO of Jefferson, Franklin & Perry Counties provides specialized services that rid your insured’s home or place of business of offensive odors left behind by fire or smoke damage. We do not merely cover up lingering odors with a fragrance; we seek out the sources of the odor and remove them.  

WATER DAMAGE

If you have recently become a victim of commercial water damage, you may be wondering what you can do to mitigate your damages. There is a critical period in which certain actions must be taken to preserve as much of your property as possible and to decrease any health risks when water damage has occurred in a commercial space.

Preparing a Space for Water Damage Restoration

Before you enter your commercial space or any flooded building, you will need to make sure the electrical power to the structure is shut off. You should also be aware that during a flooding event, small animals or reptiles tend to seek shelter inside of buildings. Be prepared to deal with the discovery of wild animals in your space.

Protect yourself from entering any flooded building by wearing an organic vapor respirator. You can purchase these at any local paint and building supply stores. You also want to have rubber gloves, protective clothing, and eye protection. The first thing you should do is ventilate the affected areas by opening the windows and placing fans where possible.

Unfortunately, there likely will be items that you need to throw away. Any items that are porous and have absorbed contaminated floodwater cannot be restored. If your commercial space has drywall, mattresses, pillows, box springs, particle board, carpets or carpet pads, these will need to be discarded if they have become saturated. However, there is good news: If you have clothing or household fabrics that can be machine-washed, you may be able to salvage them. Use your washing machine to clean these items with a 10-minute soak at the minimum in hot water with detergent. The soap and normal wash should remove most of the contamination and any staining that is present.

Be aware that your commercial space will need a thorough professional inspection, cleaning and possibly restructuring. Water damaged walls and installations must be removed and repaired, and pockets of saturation should be exposed for drying and sanitizing. Always remember that mold growth could take a few days to appear as it thrives in a moist environment with organic-type materials such as paper or particle board and in temperatures that range between 60 and 86 degrees Fahrenheit. Keep good airflow throughout the interior environment, and maintain moderate temperatures to decrease the risk of any mold growth. It is also important that you let your space dry out before any rebuilding occurs.

If you would like more information on any of the services listed above, please call SERVPRO of Jefferson, Franklin & Perry Counties at (618) 435-8200. Your leader in commercial and residential  damage restoration. We make fire and water cleanup and restoration, "Like it never even happened."

The SERVPRO of Jefferson, Franklin & Perry Counties Advantage

7/21/2022 (Permalink)

SERVPRO of Jefferson, Franklin and Perry Counties, Illinois is one of the more than 1,900 franchises that specializes in fire and water restoration.  What does this mean to you?  This means you get highly trained individuals to respond to your needs quickly and efficiently.  

The definition of efficiency is to achieve maximum productivity with minimal wasted effort or expenses.  This is what our trained staff strive for at every call that comes to us with our number one goal to get you back to normal quickly with as little disruption to your life as possible.  

SERVPRO prides itself and its continually growing franchises in always setting the bar for customer satisfaction by constantly evolving and training each and every one of the staff with the most up to date technology.  To speak to one of our trained members give us a call at 618-435-8200.

SERVPRO of Jefferson, Franklin & Perry Counties. Your leader in commercial and residential damage restoration. We make fire and water cleanup and restoration, "Like it never even happened."

SERVPRO of Jefferson, Franklin & Perry Counties. The Best in Commercial Services Restoration

5/30/2022 (Permalink)

SERVPRO of Jefferson, Franklin and Perry Counties carries a specialized group that handles large loss disasters that have struck large commercial structures.  Utilizing large scale equipment that can handle drying processes throughout large open air areas as well as the ability to mobilize crew and equipment quickly. 

The competitive advantage that SERVPRO brings to any sized disaster is the ability to not only handle multiple jobs at once, but to also be able to handle large scale disasters.  From natural disasters striking large regions of the country to fire and water damage in large commercial or industrial complexes, SERVPRO can handle it all. 

We also offer a free ERP or Emergency Ready Profile to help prepare you and your business with the steps needed to take after a disaster. Call us today for a free ERP profile for your business at 618-435-8200. We also offer Matterport services to scan full structures with a virtual tour. 

SERVPRO of Jefferson, Franklin & Perry Counties. Your leader in commercial and residential damage restoration. We make fire and water cleanup and restoration, "Like it never even happened."

Prom Dress Damaged by Smoke and Soot - SERVPRO of Jefferson, Franklin & Perry Counties to the Rescue

5/23/2022 (Permalink)

A recent referral call to SERVPRO of Jefferson, Franklin and Perry Counties, had us responding to a fire that had started in the basement of a home. The fire structure damage was limited to the basement, however smoke and soot had spread throughout the entire basement as well as the main level of the home. 

Fortunately there were no injuries and the call to SERVPRO placed crews on site to board up areas of the exterior of the home so it was secure from the exterior elements. From there crews began the process of restoring the home. 

Our laundry department was there to grab emergency laundry to process back at the shop. One item, a dress for an upcoming dress was included in the emergency laundry. Utilizing our specialized laundry systems that can take smoke and soot odors and stains out of clothing we were able to save the dress so it can be ready for the special event. 

Our laundry systems are unlike any other and not available anywhere in our area. It's just one more reason why SERVPRO is there to help you through a disaster at your home or business. We’re available 24-7 at 618-435-8200.

SERVPRO of Jefferson, Franklin & Perry Counties. Your leader in commercial and residential fire damage restoration. We make fire and water cleanup and restoration, "Like it never even happened."

Water Heater Floods a Jefferson, Franklin & Perry Counties Home

5/16/2022 (Permalink)

You’re away at work all day and then it happens….your water heater causes water damage to your home. We get calls from these types of damages every day and have a team available around the clock to make sure those problems go away. 

The hazards of having a leak or large amount of water discharged from your water heater can sometimes be easily noticed and other times it may be later until you find how much damage has been done. 

Things to look for:

 -Routinely inspect your water heater, especially older ones as they may be more prone to failing.

- Soft or squishy floors.

-If you notice any water coming up from the seams in your flooring.

-Water in your crawl space.

It doesn’t take a lot of water to create a lot of damage to floors, subfloors and into floor joists if the problem persists long enough. With water getting trapped under you floor it may not be noticeable at first.

SERVPRO utilizes specialty equipment that isn’t in stores. This equipment expedites the removal of water to help get your home back in the dry. Box fans and small dehumidifiers that are available in retail outlets can assist in drying, however they aren’t strong enough to handle water damage. Bottom line is if the water stays longer, the more damage it can cause. 

Water damage? Call us immediately for a free estimate, we also work with all insurance providers at 618-435-8200. 

SERVPRO of Jefferson, Franklin & Perry Counties. Your leader in commercial and residential water damage restoration. We make fire and water cleanup and restoration, "Like it never even happened."

Call SERVPRO of Jefferson, Franklin and Perry Counties When Fire Damage Happens

5/9/2022 (Permalink)

When your home or business is affected by fire damage, the next call to make is to your local SERVPRO of Jefferson, Franklin and Perry Counties office.  Our crews are available around the clock to ensure that your fire damage is taken care of quickly.

A fire in your home or business can be extremely stressful no matter the size of the damage. Your local SERVPRO office is here to help in guiding you through the process until the completion of the project. 

The service advantage that SERVPRO offers is the ability to handle each project from start to finish. From a full restoration team to clean and take out what's damaged, to a construction team to build it back and a full service laundry department that can take soot and smoke odors out of clothing. 

At SERVPRO we focus on restoring, not replacing if and where its possible to help save on insurance claims to keep costs down.  For commercial and small business groups we offer our Emergency Ready Program to put in safety measures in case a disaster occurs. 

It's those details that makes SERVPRO the best in service and quality. Call us today for more details 618-435-8200.

SERVPRO of Jefferson, Franklin & Perry Counties. Your leader in commercial and residential fire damage restoration. We make fire and water cleanup and restoration, "Like it never even happened."

SERVPRO of Jefferson, Franklin & Perry Counties Specializes in Commercial Services

5/2/2022 (Permalink)

Businesses and commercial offices know the importance of time and that in most cases that time is money. That's why you can count and depend on the professional services by your SERVPRO of Jefferson, Franklin and Perry Counties. 

When any type of disaster strikes, it's good to know that SERVPRO is ready and available 24-7, 365 days a year. Fire and water damage doesn’t stand a chance to our equipment and trained certified staff. There is no limitation to the damage that we can handle and be able to repair. 

Your local SERVPRO is ready for major storm events, as well as any fire or water damage. More importantly, we are able to mobilize even more trained staff at a moment's notice throughout our SERVPRO network across the United States, allowing us the power in equipment, vehicles and staff to quickly and efficiently begin the restoration process. 

We provide our services both prior and after disasters striking. Call today to find out more about our free Emergency Ready Profile, which can be the difference in saving your business when a disaster strikes. Call today at 618-435-8200.

SERVPRO of Jefferson, Franklin & Perry Counties. Your leader in commercial and residential  damage restoration. We make fire and water cleanup and restoration, "Like it never even happened."

April Showers and May Flowers

4/25/2022 (Permalink)

April showers bring……May flowers…..and flooding. Yep, its that time of year where rains consistently hit our area as we begin to see winter go away and warmer temperatures mix in. 

SERVPRO of Jefferson, Franklin and Perry Counties is here to help with a few ways to prep your home or business for heavy rains and the potential for flooding. 

• Clear out all gutters and make sure all downspouts are clear and are pushing water away from your home or business. 
• Ensure water is flowing away from the structure of your home or business.
• Making sure you have an emergency plan in case of flooding

With over 50 years in the water restoration industry SERVPRO offers best in class service,  best in equipment with trained and certified staff. 

It is imperative following any type of water event in your home or business to call SERVPRO to help begin the drying process. Water can saturate the structure further aggravating the damage done to the property.  

When flooding hits and water damage occurs, call the professionals at SERVPRO at 618-435-8200 immediately.

Choosing A Restoration Company

4/18/2022 (Permalink)

When selecting a restoration company to help you sort through any type of disaster, from fire, water, mold and storm damage, it's important to select a company that can handle all of the work.  

SERVPRO of Jefferson, Franklin and Perry Counties offer a comprehensive fire restoration service for residential and commercial properties. We proudly offer a full line of mitigation, reconstruction and laundry services to bring back properties and contents back to like new condition.

It all starts with an in depth inspection of the property, for some claims we utilize a full virtual scanning of the property to help give a full view to the adjuster even if they can’t be on site. 

From there demolition of the heavily affected areas, removing any structure that has the heaviest of damage from fire. From that point we are working to determine contents that are salvageable and taking those items and hand cleaning them with special cleaning agents to remove soot and smoke odors. That cleaning isn’t limited to just hard contents, we also offer a full laundry service using specialized equipment that removes stains and heavy smoke odors. 

We are also able to fully reconstruct the home or business to make it move in ready with our Construction Service. No other Restoration service offers this full line of services under one roof. 

No matter the type or size of disaster, SERVPRO is here to guide you through the claim process to get your home or business back to you and better than ever. 

Call us anytime, 24-7 at 618-435-8200.

Commercial Services in Mt. Vernon, IL

4/8/2022 (Permalink)

The trusted source for Commercial Fire or Water Damage Restoration is your local SERVPRO of Jefferson, Franklin & Perry Counties. When a disaster strikes your business no one knows better than SERVPRO to get you back up and running as quickly as possible. 

With the best in service and equipment SERVPRO is there both before and/or after any disaster takes place. 

Our Emergency Ready Profile helps business owners be prepared for any type of disaster. It includes a free app for your phone to be able to know what to do with any disaster. It gives detailed information for emergency contacts and where critical shut offs are located in your facility so that each and every employee will know what to do. 

Our Commercial Disaster Loss Team is ready and on call 24-7 to ensure your property and business is taken care of quickly and efficiently. For more questions on what all SERVPRO can do to help your business be prepared for any sized disaster please call us at 618-435-8200

Fire Disasters Can Strike at Any Time

3/29/2022 (Permalink)

If you haven’t changed or checked on your smoke/carbon detectors, it's always a great time to do so. Your local SERVPRO of Jefferson, Franklin and Perry Counties wants to always make sure you are safe, and also wants you to know that we are here in case of any disaster to your home or business.

It never hurts to do an annual or more frequent check on your home for safety and to fix any hazards. It is also a great time to inspect items in your home that could pose any danger or threat. From smoke/carbon detectors, water heaters, gutters, electrical and other areas, it's always good to check on items you may not normally look at daily.

For any disasters that may take place, you can rest assured that SERVPRO is ready and able to dispatch crews 24-7. With leading edge technology and continuous training we are always better able to serve your needs with the best in the restoration industry. 

Any questions? Call us today at 618-435-8200

Summertime Storms in Mount Vernon, IL

7/19/2021 (Permalink)

Summer time weather always brings a lot of uncertainty with regard to severe weather. It's always critical to have an emergency plan in place for those storms and the damage they may cause. For damage after the storm rest easy knowing SERVPRO of Jefferson, Franklin and Perry Counties is there to take care of you.

Having a proper emergency plan in place helps to allow family members know where to go or where to be located, if following a storm communications are knocked out. It is also important to safely store non-perishable food items and plenty of fresh water.

If you have any damage following the storm, call SERVPRO to get them onsite as soon as possible. From board-ups, roof coverings and water mitigation we’ll get to work as quickly as possible. 

If you have any questions please contact your local office at 618-435-8200 and find out more on how SERVPRO can help you weather the storm.

How Matterport 3D Scans Help Review Fire Damages

7/14/2021 (Permalink)

SERVPRO of Jefferson, Franklin and Perry Counties offers a full immersive three dimensional tour for structures following fire damage. We utilize the Matterport Camera system to help ensure the full structure is scanned and allows us to have a full walkthrough of the structure. 

This service allows us to create a full three-dimensional tour of the fire affected structure. With this technology we are able to fully scan the structure and all of its contents without disturbing anything inside. 

You are able to virtually walk through the entire building without having to walk over debris and it helps to get a complete inventory of items as you move through the building. 

We also offer this service for businesses that need layouts of their buildings and it is a great way to view all contents within the structure for insurance coverage reasons.  

For any questions regarding this service and to get a link to view some properties please contact Gary at 618-435-8200.

Emergency Ready Profile To Protect Your Business

7/9/2021 (Permalink)

SERVPRO of Jefferson, Franklin and Perry Counties offers a great program called the Emergency READY Profile. This program helps to limit your risk from damages by allowing your staff to know where to find essential items and protocol during or following a disaster. 

Not only can this program save your business from catastrophic disaster it's also a completely free program. This program will mark key areas where major shut offs are to help minimize issues caused by water leaks. This will also help guide key officials to where other essential shut offs are located at. In addition it has areas marked for special contractors that you might need to get in contact with to shut off certain services. 

This free program is offered in both a paper form and as an app for your phone. It's a great program to help all employees know what to do in the case of an emergency. 

For more details on this free program please call us today at 618-435-8200.

Water Damage in Sesser, IL

7/4/2021 (Permalink)

Water damage can strike at any time of the day, that's why the Professionals at SERVPRO of Jefferson, Franklin and Perry Counties are on call 24-7 for your emergencies.

From homes, apartments to commercial structures, no water is too big or too small for SERVPRO to handle.  With state of the art water extraction equipment to industrial strength fans and dehumidification equipment we have the equipment to get you dry in no time.  

We are also able to take care of some water damages with the use of the newest technology without having to remove flooring or walls through a unique process. Our trained staff has been thoroughly educated on knowing the signs of water damage as well as the best and least invasive ways possible to remove the water. 

If you have any questions, or have had water damage, please contact your local office at 618-435-8200

Call on SERVPRO Before Disasters Happen

6/28/2021 (Permalink)

SERVPRO of Jefferson, Franklin and Perry Counties carries a Commercial Services group that is there before or after a disaster takes place. You know how we can handle the after, the fire, water, storm or mold damage but did you know we can help before the disaster takes place. 

SERVPRO carries an ERP Program, Emergency Ready Profile, which allows you to utilize a free service and phone app that outlines your emergency to-do list. This program gives you the chance to educate your staff on what to do after a disaster as well as create a list of contacts to call afterwards.  This service is completely free and only takes a few minutes to create onsite at your location.

This program will also mark and tag emergency shut offs for water and gas so that you have the chance to act quickly if disaster should strike. 

For more details on this program please call us at 618-435-8200

Advantage of using SERVPRO

6/23/2021 (Permalink)

SERVPRO of Jefferson, Franklin and Perry Counties carries the distinct advantage of being able to hand an entire claim from start to finish out of one building. From demolition or drying to a finished, move-in ready home, SERVPRO has you covered. 

We also carry a full line laundry service and with the help of specialized equipment, we are able to take out smoke odors as well as soot damages from any article of clothing, purses, shoes and even stuffed animals.  

Our reconstruction division is there to put the finishing touches on the project from, installing new floors, new cabinets and even painting.

Our office is also able to handle HVAC cleaning as well as remediate mold damage. 

For the best option in getting your home or business back to normal after fire, water or mold damage give SERVPRO a call at 618-435-8200

Basement Flooded in Pinckneyville, IL

6/18/2021 (Permalink)

With summertime weather we typically see a lot of intense heavy rains. Heavy rains with failed sump pumps have been a major concern for home owners in the area. There are a few ways to help keep water out of your basement but it's always good to know the water damage experts SERVPRO of Jefferson, Franklin and Perry Counties are here just in case.  

A few things to check before the next big rain include:

• Make sure drainage, gutters and downspouts are cleared of any debris.
• Adding extensions off of downspouts to ensure water is flowing away from your home
• Testing sump pumps at least once a month to make sure they are still working
• Make sure sump pump plumbing is also ejecting water far away from the house

Of course if your water takes on any water from flooding from the inside or out, SERVPRO of Jefferson, Franklin and Perry Counties is here to help. Got water damage? Call 618-435-8200.

How Can SERVPRO Help You After The Storm

6/13/2021 (Permalink)

Storm season is in full swing with complex storm systems moving across our area. It's always important to have the number ready for storm repair from SERVPRO of Jefferson, Franklin and Perry Counties.

SERVPRO of Jefferson, Franklin and Perry Counties has the staff and equipment to handle any sized disaster.  From professionally trained staff to the latest in technology, SERVPRO has you covered to get your home or business back to like new condition. 

Your local SERVPRO office can handle Fire, Water and Mold damage, we also handle full reconstruction as well as full service laundry specialized for smoke odor removal.

The advantage that sets SERVPRO of Jefferson, Franklin and Perry Counties apart is the strength of staff and the ability to handle 100% of the claim to help keep it simple during a stressful and chaotic time.

Call us today for free estimates at 618-435-8200

Residential Fire in Mt. Vernon, IL

6/8/2021 (Permalink)

What started out as a small kitchen fire turned out to be a larger problem for homeowners in Mt. Vernon, IL. SERVPRO of Jefferson, Franklin and Perry Counties was called in for their expertise in Fire Damage Claims. 

The fire started out small as food was left on and forgotten on the stove. The fire expanded up a wall and towards the ceiling before the homeowner noticed it. Large amounts of smoke filled up the kitchen and into an adjacent room before the homeowner was able to put it out with a fire extinguisher. 

SERVPRO of Jefferson, Franklin and Perry Counties came in and determined the extent of the damage and the best route to restore this home back to its original form. Upper cabinets would need to be replaced as well as sheetrock directly affected by the fire. Our team cleaned every square inch of the kitchen area ensuring the smoke damage was removed. Construction division came in to set new upper cabinets and trim work.

After any disaster, call the professionals at SERVPRO of Jefferson, Franklin and Perry Counties to take care of it and get you back into your home at 618-435-8200.

Commercial Fire in Benton, IL

6/3/2021 (Permalink)

A fire broke out in a Benton, IL business damaging part of the structure as well as taking on water from the fire department putting out the fire.  The business was in a total mess, from blackened walls, floors and ceiling and a layer of water that was more of a sludge from the debris on the floor. 

SERVPRO of Jefferson, Franklin and Perry Counties was the first call the owner made after the fire. Working closely with a Commercial Insurance Adjuster we scanned the building creating a full three-dimensional walk-thru to create a fully interactive layout of the structure.  From there the team started in and worked to firstly dry out the structure and began to work on demolition. Setting equipment was essential to begin removing the smoke and soot damage to the structure as well as full cleaning on walls and ceiling where smoke damage wasn’t as heavy. 

Once the structure was complete and smoke odors were removed, our construction division took over, working hand in hand with the business owner making the fixes necessary to make the building like new again and ready for business. 

Though it sounds simple a lot of hard work was done to help get this business back up and running as quickly as possible without giving up any quality to ensure it was done right the first time.  For more information on our commercial services call us today at 618-435-8200.

Tornado Damage in Perry County Illinois

5/29/2021 (Permalink)

Last year our area was hit with a short lived tornado that did quite a bit of damage in Perry County. SERVPRO of Jefferson, Franklin and Perry Counties were on site immediately to help protect those homes and begin the process to get residents back home again. 

From broken windows and siding and roofs that were torn off or had trees fall on them, SERVPRO was there. First task after the storm was to get roofs covered to prevent any more precipitation from coming in. Next we started inside the structure drying out as much of the structure as possible and taking out parts that could not be saved due to high saturation levels or extended damage. 

From there our Reconstruction Division took over, fixing damaged areas and getting them back to the way it was prior to the damage, from flooring, walls and cabinets and vanities. 

It's no wonder SERVPRO is famous for making it, “Like it never even happened.”

SERVPRO of Jefferson, Franklin and Perry Counties has you covered from storm damage. Call us today at 618-435-8200 or tell your Insurance agent or adjuster you prefer SERVPRO.

Water Damage in Pinckneyville, IL

5/24/2021 (Permalink)

How can SERVPRO restore a home rather than replace portions of it from flood damage? With the increase in cost of building materials it is becoming more critical to save as much as possible inside of the home. From hardwood flooring down to the subfloor, SERVPRO of Jefferson, Franklin and Perry Counties has you covered.

Its specialized equipment that allows us to safely dry floors before they become warped or twisted. It's also equipment that allows us to vent walls without having to tear out all of the sheetrock in a room. Testing all areas of the floor and walls allows us to determine the saturation level and gives us the opportunity to save those items further saving money on your insurance claim.

SERVPRO of Jefferson, Franklin and Perry Counties does more than just homes or businesses from water damage. Call us today at 618-435-8200 or tell your Insurance agent or adjuster you prefer SERVPRO.

Why SERVPRO After A Storm

5/19/2021 (Permalink)

The trained professionals at SERVPRO of Jefferson, Franklin and Perry Counties have the necessary training and experience to get your home or business repaired following a storm.

What does that mean? It means that no one will get to a disaster than SERVPRO. With professionally trained and certified staff, we are able to handle any fire, water or mold damage to residential or commercial structure. 

Having the right equipment matters as well. Utilizing the best and most current industrial strength equipment sets us apart from our competition and often requires less time on-site with equipment proven to handle anything that it faces. 

SERVPRO of Jefferson, Franklin and Perry Counties does more than just homes or businesses from water damage. Call us today at 618-435-8200 or tell your Insurance agent or adjuster you prefer SERVPRO.

Small Leaks Can Cause Big Headaches

5/14/2021 (Permalink)

With all of the water sources going into your kitchen, do you ever think about what might happen if any of them leaks? The professionals at SERVPRO of Jefferson, Franklin and Perry Counties are here if you find yourself with water damage. 

With water sources at your sink, dishwasher and refrigerator there are several ways for water to affect areas that you might not be able to see.  Water can potentially run behind base cabinets or under your refrigerator and can be virtually undetectable for some time. 

Did you know that SERVPRO can potentially save solid hardwood floors if water damage is caught quick enough? With a dry mat system that is able to extract water through the floors before water begins to warp and twist flooring.  This comes at a tremendous money savings on a claim as we can restore those floors rather than replace all of them. 

SERVPRO of Jefferson, Franklin and Perry Counties does more than just repair homes or businesses from water damage. Call us today at 618-435-8200 or tell your Insurance agent or adjuster you prefer SERVPRO.

Commercial Restaurant Fire in Perry County

5/9/2021 (Permalink)

Recently our SERVPRO of Jefferson, Perry and Franklin crews responded to a commercial structure fire at a fine dining establishment in Perry County. 

The restaurant equipment as well as dining area were affected with smoke and soot damage requiring intense cleaning and air purification. It was essential to get the restaurant back to food grade quality for any inspections that would be required to reopen. 

That's where our amazing fire remediation crew came in and cleaned every square inch of smoke and soot damaged areas. It takes a perfectly trained crew to locate, identify and clean those areas to ensure that the damage is gone, and that no residues come back after the clean. 

We handle fire, water and mold damage as well as offer a full line laundry service for smoke and soot damaged soft contents all in house, call us today 618-435-8200

Storm Damage In Mount Vernon, IL

5/4/2021 (Permalink)

When spring storms hit our area, look for the professionals at SERVPRO of Jefferson, Franklin and Perry Counties to help clean up damage done to your home. With high winds and heavy precipitation it's a recipe for water damage throughout your home.  SERVPRO has the equipment and trained technicians to make sure water damage is handled correctly the first time. 

No power, no problem. Even after storms take power out to homes we have secondary power units to be able to allow our equipment to run and trucks mounted water extraction units that can run without electricity.  After water damage we make sure to disinfect the flooded spaces to prevent future mold growth.

Though storm season can be scary, know that SERVPRO of Jefferson, Franklin and Perry Counties can help make it, “Like it never even happened.”

Smoke And Soot Damaged Laundry Can Be Restored

4/28/2021 (Permalink)

Did you know that your local SERVPRO of Jefferson, Franklin and Perry Counties also has full capacity to handle smoke and soot damaged laundry?  It's a huge difference and a true reason why SERVPRO can handle your insurance claim. 

Our laundry system uses specialized equipment and procedures to ensure smoke and soot damaged clothing can be restored instead of replaced, making your insurance claim less and helping to keep premiums down. 

Other restoration companies outsource their customers' laundry out of state meaning another set of hands processing laundry, more costs involved and a more lengthy process in getting your essential items back.

For more about how this process can restore and not replace all of your soft contents give your local SERVPRO a call at 618-435-8200.

Ways To Stay Safe From A House Fire In DuQuoin, I

4/23/2021 (Permalink)

Its essential to test smoke alarms monthly to make sure they work properly.

There are several ways to ensure your safety from a house fire. The American Red Cross has data listed on their website at www.redcross.org to help individuals be as prepared as they can be for a house fire.

• Installation of smoke and carbon monoxide detectors are very important and can often be the first alert you can have when a fire starts.
• With any smoke and carbon monoxide detector it is essential to test them once a month to make sure they are operating. Even though sealed detectors are typically good for 10 years, you still need to test them monthly.
• Create a fire escape plan for your family. That way everyone knows where to meet or be found in the event of a fire. 
• Install fire extinguishers in rooms where heat sources are prevalent such as kitchens and garages

Continual training and in-home maintenance will help keep you safe from home fires. For any fire damage, trust in the experts at SERVPRO of Jefferson, Franklin and Perry Counties to help repair your home from damages.

How SERVPRO Has You Covered

4/18/2021 (Permalink)

SERVPRO of Jefferson, Franklin and Perry Counties handles everything from Fire, water and mold, but what happens when a large catastrophic disaster takes place? How can one location handle it all?

SERVPRO has a nationwide reach of over 1900 offices throughout the United States, and during large events they are able to mobilize and make sure SERVPRO is on site and ready to help. 

Recently in Texas a large cold snap hit the area causing widespread power outages and subsequent water pipe breaks inside homes and businesses. Several SERVPRO locations throughout the United States traveled to the state of Texas and helped get homes and businesses back in the dry. 

Rest assured that when disaster strikes there is no group faster to any disaster than SERVPRO, give SERVPRO of Jefferson, Franklin and Perry Counties a call today at 618-435-8200

Difference Between Weather Warnings and Watches

4/13/2021 (Permalink)

While you’re in your home or business in the Benton, IL area and you hear the weather warning on the radio or television be sure you know the differences between weather warnings and watches.

These warnings and watches apply to the seasonality of storms from winter, summer, spring and fall, as well as can be used for precipitation alerts.

A weather WATCH means that there are elements that exist for the potential development of severe weather. When this weather alert happens, it's a good idea to refresh yourself on your emergency evacuation or safety plans but you don’t need to act on them during this alert. 

A weather WARNING indicates that severe weather is in your area or it is already occurring based on either the severe weather has been spotted or is showing on weather radar. It is during this weather alert it's important to act on your emergency plans to ensure safety. 

For any severe weather event, you can count on the Professionals at SERVPRO of Franklin, Jefferson and Perry counties to assist you if your home is damaged in any weather event. Give them a call today at 618-435-8200

Why SERVPRO

4/7/2021 (Permalink)

Why SERVPRO? Passion. Passion fuels our associates to come into a damaged home or business and empowers them to make it, “Like it never even happened.”  

From the newest technology and equipment, SERVPRO of Jefferson, Franklin & Perry Counties is able to handle any sized disaster. Our crews are available 24-7 and are able to help guide you through the process. 

We handle everything from damages stemming from Fire, Water and Mold. We are full service and able to help residential and commercial property owners.  We also work closely with all insurance groups to better be able to serve you. 

From DuQuoin to Pinckneyville to Benton to Mt. Vernon Illinois and all points in between SERVPRO is there to serve.

Call us at 618-435-8200 for free consultations and estimates. 

Commercial Water Damage

2/23/2021 (Permalink)

A commercial group recently contacted us after their pipes in their ceiling froze and quickly busted. The floors were flooded and the extent of the water damage went far beyond just the floors being wet. That's where the professionals from SERVPRO of Franklin, Jefferson and Perry Counties come in. SERVPRO’S fans, dehumidifiers and extraction units are industrial grade, and with our trained professionals able to take care of water damage to restore your business quickly. 

Of course with any business, time is absolutely money and that's why it's always important to use the best in the business to handle your water damage needs. That’s why we act quickly to make sure your business is back up and running as soon as possible, and do it right the first time so you can rest easy knowing it's taken care of. 

In addition to water damage services, SERVPRO also provides services for fire and mold damage to commercial groups, ensuring their employees and customers are safe after any sized disaster. 

Call today to request information about our free Emergency Ready Profile to help your business be ready for whatever happens at 618-435-8200 or 618-998-8828.

Handling Smoke and Soot Damaged Clothing

2/19/2021 (Permalink)

One of the newest services that SERVPRO of Franklin, Jefferson and Perry Counties offers is a laundry service. That's right! Our laundry is the only one in the area that can take the smoke smell and soot damage from clothing! Where most restoration companies send off all of your soft contents out of state to be cleaned. SERVPRO is proud to be able to take care of it and keep it local. 

The state of the art laundry equipment is able to take all of the smoke smells out of your laundry without using harmful or abrasive chemicals. In addition to its ability to take smoke odors out, its ability to remove soot stains is remarkable in saving your clothing. 

By restoring and not replacing clothing it helps to save on insurance claims and get back to normal by getting your items back.

To find out more call SERVPRO of Franklin, Jefferson and Perry Counties at 618-435-8200

Commercial Restoration Services

2/10/2021 (Permalink)

One of our most recent calls for our commercial and business friends was a local community college that faced an emergency smoke and soot remediation.  With so much square footage affected it was essential to have all areas third party tested to ensure what areas needed cleaned. With over 150,000 square feet of office space affected in high traffic areas the university put their trust in the company best suited to handle such a large loss. 

Smoke and soot damage was spread throughout the campus through the HVAC unit running during the event. Ensuring every square foot of the building was thoroughly wiped down as well as vacuumed and making sure the air was filtered through specialty equipment. 

Find out more about how we can help your small business or commercial property during a fire, water or mold loss at 618-435-8200.

How To Handle a Flood Damaged Home

2/8/2021 (Permalink)

With weather crazier than ever and spring right around the corner its time to make a plan on how to handle flood damage. 

Winter weather is hanging around for a while longer and hopefully warmer weather is coming soon. With warmer weather means snow melt and potential for those spring showers that an easily flood areas.  When water begins coming into your home or business its time to call SERVPRO of Franklin, Jefferson and Perry Counties. 

The dangers of flood waters are endless including if it could be electrically charged, carrying harmful waste to even knowing how deep it can actually be. That's why the Professionals at SERVPRO can help make water damage "Like it never even happened," with years of industry experience.  With powerful Extraction Units and the best in drying equipment, we're here to get you back to normal. 

We work with every insurance provider and offer free estimates. Call us today at 618-435-8200

Fire Damage Cleanup

2/2/2021 (Permalink)

The importance of proper cleaning after a fire is critical to ensure smoke damage and smells don't come back. SERVPRO of Jefferson, Franklin and Perry Counties has all of the correct equipment and knowledgeable staff to ensure everything is cleaned thoroughly. 

Basic cleaning efforts are simply not enough to ensure that all soot and smoke odors are gone. SERVPRO  utilizes the best in industrial strength air scrubbers and foggers to ensure soot and odors are eliminated. In addition to cleaning equipment, technique and knowledge, SERVPRO can make fire damage, "Like it never even happened."

After any disaster, call the professionals at SERVPRO to help get things back to normal again. Our team is available 24-7-365 and ready to assist you during an emergency.

Full Service Restoration Company

2/1/2021 (Permalink)

SERVPRO offers several services to make sure your fire, water or mold damage is taken care of from start to finish.

In addition to fire, water and mold restoration, your local SERVPRO office also handles full Reconstruction as well as a full scale Laundry Unit .

Our Reconstruction division helps to put the finishing touches and handles all of the build back from the restoration side.  This means that SERVPRO can handle your damage claim from start to finish so you don't have to stress over who to call to get the job done. 

Our Laundry division utilizes special equipment to clean smoke and soot damaged clothing and bring them back to new odor free condition. We are the only Specialized Laundry group in all of southern Illinois with this capability.

With the robust line of services your local SERVPRO office has, it gives our customers the greatest of benefit during trying times of having everything handled by one company. You no longer need to worry about who is taking care of things or where its been sent off to. 

Call us today for more details or for any questions you may have at 618-925-4390

Celebrating our Anniversary

1/28/2021 (Permalink)

Formerly known as SERVPRO of the Rend Lake Region and now known as SERVPRO of Franklin, Jefferson and Perry Counties, is celebrating our 2nd full year of new ownership. Even though our staff is fully experienced beyond the 2 year mark, the ownership for this territory is relatively new. 

As we continue to expand into the region, there have been several changes and upgrades to the existing location. New trucks, vans and other service vehicles are all on the road servicing the area. New cutting edge equipment to help efficiently take care of fire, water and/or mold damage claims. New capabilities including a full laundry service as well as a fully equipped reconstruction team. A team of dedicated employees who are ready to help and get your home  or business restored as soon as possible. 

Give us a call today if you have any questions on what services SERVPRO offers to help handle any damage to your home or business 618-435-8200

What To Do After A Fire

1/14/2021 (Permalink)

A fire is an event you never want to plan for, however it's always best to have an emergency plan ready in case of a fire. 

We get asked a lot of times how does one exactly prepare for a fire. The first part of the plan is the most important which is to designate a specific area to meet at to ensure everyone got out safely. Next make sure to call 911 to report the fire to emergency officials. 

Having a detailed post-fire plan is also essential to get back into your home as soon as possible. Don't forget to make calls to cancel certain services and to order replacement items such as credit or debit cards. 

Be sure to call the experts of fire damage restoration at SERVPRO to make sure they are on-site immediately to help get things rolling and get you back home as soon as possible. We work with every insurance group to offer a fast, efficient and hassle free restoration process. 

Making fire damage, "Like it never even happened." SERVPRO 618-435-8200

Don't Delay On Handling Water Damage

1/14/2021 (Permalink)

Water is one of the most destructive causes to home damage. In many cases, water damage can be going on over a long period of time before you even notice it.  Water damage can cause structural issues to your home as well as if left alone can cause severe mold and air quality issues as well. 

SERVPRO carries the best equipment to help remove standing water as well as water trapped inside walls. Calling SERVPRO immediately after noticing water damage can also help save hardwood floors from becoming too saturated with water for to long and warping. Having essential equipment that can dry hardwood floors is one of many ways SERVPRO can help save on an Insurance claim and help to get you moved back into your home quicker. 

If you have questions regarding water damage to your home or business, give the experts at SERVPRO a call to give a free estimate at 618-435-8200.

Commercial Emergency Ready Profile

1/14/2021 (Permalink)

Having spent most of my life dedicated to business operations I realize how easy it is to get caught up in the day-to-day aspect of keeping it running. 

One thing that I constantly find is that most businesses do not have a plan in place of an emergency.  Most businesses don't train staff on what things to do to potentially save a business in face of an accident or disaster.  

The importance of showing staff where the shut off for water is located in case of a water break can save your business considerable time and money. 

SERVPRO has a free solution for our local businesses under our Emergency Ready Program or ERP. This includes a interactive App that pinpoints areas of interest including shut offs as well as emergency contacts to ensure your business is ready for whatever happens.  Also we are including a free Matterport scan of your business that gives you a full virtual walkthrough of your business . It helps to serve as a way to have a full visual inventory of your business as well as a way to map out points of interest.

Our ERP and Matterport scan for our local businesses is FREE! Call Gary today and schedule a time to have this setup for your business at 618-435-8200. 

What to do After the Storm

4/22/2020 (Permalink)

Research has shown the majority of storm related deaths occur within the first three hours following the passing of the storm cell. A quick search of the internet will lend plenty of advice on how to prepare prior to and during the storm.

For most individuals following a storm, we want to survey the damage that our community sustained. More often than not, by going out during these moments following the storm we are elevating the danger for emergency personnel.

Follow these three steps to ensure the safety of yourself and other following a storm:

1. Remain inside until it has been deemed safe to go out
2. Standing water and downed powerlines should be avoided at all cost
3. Buildings may have incurred structural damage and should be entered cautiously

The above steps will increase the safety of yourself and those around you. If in doubt, do not go out!

Storm Damage Customer Service

4/20/2020 (Permalink)

If you have ever suffered through a storm that created wide spread damage in your area then you more than likely understand what it is like to feel helpless. Our office provides support to our storm teams within the SERVPRO franchise system and travels to affected areas to offer help and support to the many victims that are affected by the storms. Our office are constantly watching weather patterns and are put on alert or stand by when major storms are about to make landfall. By watching the weather patterns and having our own meteorologist on staff we are able to prepare to travel to the areas affected when we are called.

We send our teams and technicians to your areas to begin the process of mitigation. We know that the longer these damages sit the more likely there is to be secondary damage. Unfortunately, most storm damage is widespread and therefore it is difficult to assist everyone with the damages to their homes. Our offices and on the ground teams attempt to help as many people in one day as possible. 

Our office staff is trained to obtain certain information regarding the damage to your home, but also additional information such as accessibility and power. We know that when you have a damage such as this you emotions are heightened and you are ready to begin the mitigation and repair process to ensure that things return to normal as soon as possible. Our office staff tries to remain empathetic and reassuring while still collecting all of the pertinent information needed to schedule services to begin. We are happy to help in any way possible and our main objective is to service your damage as soon as we possibly can.

If you find yourself in a storm situation call SERVPRO of Jefferson, Franklin, & Perry Counties at (618) 435-8200. The friendly staff will get you on your way to normalcy as soon as possible.

Familiarize Yourself with The Signs

3/13/2020 (Permalink)

SERVPRO of Jefferson, Franklin, & Perry Counties  is no stranger to water damage. With a staff that knows lots about both the cause of water damage the correct procedure for clean-up and restoration, we would like to share with you the five most common reasons for water damage in your household.

Top Five Water Damage

1. Bursting or leaking pipes such as those found in backed up toilets/drains. Damaged garbage disposal systems are another common location for bursting pipes.
2. Issues with the plumbing system can be difficult or even impossible to detect. However, a common issue is hoses and joint pipes not being fully attached. 
3. Water build-up in susceptible areas such as crawl spaces, attics, and basements. 
4. Faulty household appliances. Every day appliances such as washing machines, refrigerators, and dishwashers are all susceptible to deterioration, so keep watch on older machines.
5. HVACs (Heating, ventilating and air conditioning units) issues- especially concerning your everyday AC.

When Inevitable Water Damage Strikes, Give SERVPRO a Call

No one is perfect and while possessing the knowledge to avoid water damage altogether makes the world of a difference, sometimes things just happen. Luckily, SERVPRO of Jefferson, Franklin, & Perry Counties possesses the resources to help you and your family recover quickly. When water damage finds its way into your home, give SERVPRO a call, sit back, and relax, knowing your home will be restored quickly.

Frozen Pipes Bring Disaster

2/19/2020 (Permalink)

Although we have experienced an abnormally warm start to fall, the Farmer’s Almanac is warning us to prepare for an extremely brutal winter.

Cold winters are something that we do not experience all to often here in Southern Illinois, but when we do it can bring with it a whole host of issues. One of the issues that is often over looked is frozen and busted pipes.

Three tips to decrease your chance of frozen and busted pipes:

1. Ensure you have proper insulation
2. Keep a steady drip of water during frigid nights
3. Maintain a warm climate within your home

These three steps you will help you to eliminate the risk of having a frozen or busted pipe. Frozen or busted pipes can cause significant damage, so precautionary steps are highly encouraged.

Chimney Checklist

12/23/2019 (Permalink)

The cold winter months are upon us and curling up by a nice cozy fire might be in the near future for many. Before you go gather wood and building a fire make sure to follow this checklist to ensure that your fireplace is safe for use.

Chimney Checklist 

Inspection-

It is recommended that all homeowners have their chimneys inspected annually by a certified chimney sweep. Having your chimney inspected will ensure that there are not potential health and safety hazards.

Chimney Cap-

Always inspect your chimney cap. If your chimney cap has been damaged it can allow moisture, animals and debris to enter your flue.

Check Flashing-

If the flashing around the chimney appears to be warped or bent it could be allowing moisture and water to enter the chimney. Long term damage caused by this could include deterioration and leakage.

Trim Tree Branches-

Ensure that there are no tree branches that could potentially damage the chimney during a storm and/or cause a fire.

Repair Missing Bricks, Chipped Bricks and Mortar-

Find them. Fix them. J

Clean the Flue-

Creosote is accumulated by burning fires and is the leading cause of chimney fires. Having your chimney inspected and cleaning should eliminate any creosote buildup.

Remove Leftover Ash-

A thin layer of ash can assist with starting a fire, but a large amount of ash will choke your fire out from the moisture content.

Test Damper-

Make sure that the damper is in good working order and form a tight seal when shut. If the damper doesn’t close properly and form a tight seal it will allow outside air to mix with heated air and increase your energy cost significantly.

Install Batteries in Smoke Alarms/Detectors-

If you aren’t changing the batteries in your smoke detector out during daylight savings time, make sure that they are changed before beginning to build fires.

Store Firewood-

Be sure to store your fire wood in a ventilated area, off of the ground and away from exposure to water or moisture.

Stay warm friends! Call our office if you have any questions.

What to Do If the Oven Catches Fire

12/16/2019 (Permalink)

Watch your Food as it Cooks

It is very important to always monitor the food as you cook. Unattended cooking food in the oven is more likely to cause an unwanted house fire. 

The Oven is on Fire. What do you do??

1. If you do not have a fire extinguisher, leave the oven door closed.
2. Turn off the oven and allow the fire to burn out on its own.
3. If it does not go out or worsens, open windows and call 911.
4. If it does go out, open your windows.
5. Carefully open the oven door and remove any items that are burned. It will be smoky so be careful.
6. Allow the smoke to clear before examining the area to determine the cause of the fire.

What is an ERP?

12/9/2019 (Permalink)

Most companies prepare for the unexpected, hence the reason most have insurance policies in place. However an insurance policy typically only comes into play after a loss has occurred. Which begs the questions, how can we be proactive in our approach?

Larger companies have develop contingency plans that upper management is aware of in the event of disaster. At SERVPRO, we work with our commercial accounts to create an Emergency Readiness Profile that even the least experienced employee can follow.

Our Emergency Readiness Profile is a tool created to more properly identify best practices to mitigating losses. Additionally it allows our crews to arrive more quickly on site; research has shown the quicker trained professionals arrive on site the less damage that your building and property will sustain.

To have your team properly prepared via an ERP, please contact our Sales Department!

Be Aware of Oven Fire Risks

12/4/2019 (Permalink)

The most common source for house fires is in the kitchen. Oven fires are very scary, but with preparation and proper care, they are easily prevented and contained. 

There are several different reasons oven fires can occur.

• Food scraps or other items residing in the bottom of your oven can lead to a fire.
• Forgetting something in the oven can also lead to burned food, lots of smoke and in some instances, a fire.
• Grease can splatter and cause a flame
• The batter from food in the oven can overflow and cause a fire.
• Some people have reported fires starting when the self-cleaning feature is turned on.

Preventative Steps to Take

• Make sure the oven is clean before use
• Do not leave cooking food unattended
• When making cakes and pastries, place a slightly larger baking tray underneath your baking pan or cupcake tin
• Put a cover on food that might splatter. When roasting, carefully drain some of the hot grease by removing the pan from the oven every half-hour or so.
• Get your oven checked out by a professional to make sure it is working properly.

Don't Let it Sit, Call us Fast!

11/30/2019 (Permalink)

Did you know that timing is everything when it comes to fire, water, and storm damage. The quicker you can get the problem addressed, the less damage there is going to be. period.

Water leaks within a business can seep into flooring, carpets, baseboards and walls while moving throughout the structure, potentially creating mildew and staining walls. This might seem like a slow damage, but it can cause some of the most expensive damage.

Quick action is critical in avoiding costly repairs and expensive downtime. No business wants to have down time. The faster you call SERVPRO of Jefferson, Franklin, & Perry Counties the faster we can get there, and the cheaper it will be for you. Which is best for everyone.

Our SERVPRO of Jefferson, Franklin, & Perry Counties team understands that a damage event can not only disrupt your facility, but it can also interrupt day-to-day business functions- possible closing the business and ultimately affecting your revenues. Our goal is to get in there and take care of your facilities damage as quickly as we can. 

We are here to make it "Like it never even happened."

Prevent Your Pipes from Freezing!

11/29/2019 (Permalink)

FROZEN PIPE PREVENTION

Short- and Long-term solutions for low temperature plumbing problems include:

• Locate and seal cracks and openings in the walls, attic, basement or crawlspace.
• Weather strip and caulk around crawlspace doors and basement windows.
• Make sure your home is properly insulated. Pay special attention to areas where pipes are located.
• Insulate unprotected pipes and don't leave gaps. Pipe sleeves simplify the process. Keep the pieces tight against each other and seal the slits and joints with duct tape.
• Install storm windows over basement windows or replace the old windows with energy-efficient alternatives.
• Find your main water shutoff so you can turn off the water quickly if needed. Locations vary — look in the crawlspace or basement where the water supply enters the house, inside a water meter box directly outside the house or near the water heater.
• Open cabinet doors under sinks to let warm air flow around the supply lines. Move any cleaners or other chemicals out of the reach of children.
• Keep your thermostat at the daytime setting during the night. If you'll be away for several days during subfreezing weather, keep it set above 55° F.

Be Safe Tomorrow

11/27/2019 (Permalink)

Safety First 

Studies show that cooking is the main cause for most home fires and burn related injuries. With Thanksgiving being the busiest cooking day of the year.  It's good to know some safety tips to have a safe, and happy Thanksgiving holiday.  

• Never leave food that is cooking unattended, especially when frying or broiling food. The stove should be turned off if you must leave the kitchen
• Keep anything that could easily catch fire a safe distance away from flames, or hot surfaces. Examples such as; potholders,towels of any material, paper or plastic bags, and wooden utensils.
• Cooking surfaces should be kept clean to prevent grease buildup.
• Always make sure to check the kitchen before leaving the home or going to bed.  Check to see that all ovens, stoves and appliances are shut off and stored correctly. 
• Have a fire extinguisher near by, and know how to properly use it if needed. Also smoke alarms should be checked monthly to see if properly functioning. 

SERVPRO of Jefferson, Franklin, & Perry Counties wishes you a safe and happy holiday season!  Gobble Gobble! 

Why is 24 Hour Services Important to you?

11/25/2019 (Permalink)

Damage doesn't follow time constraints

In many restoration situations, immediate action is very important, if not crucial to the salvation of your items and the severity of the damage done. Therefore, it is not possible for SERVPRO of Jefferson, Franklin, & Perry Counties to only operate eight hours a day.

Damage worsens quickly

Perhaps the most time sensitive form of damage is water damage. 

• Within minutes of exposure to water, your belongings and the structure of your home will begin to absorb the damaging fluids. Paper goods swell and upholstery is soaked.

This is a common side effect of every case of water damage. But when you begin to wait, things slowly go downhill...

• In hours one to 24, drywall begins to breakdown. A musty odor will begin to appear and furniture swells and cracks. 
• In hours 24 to 48, serious biohazard contamination is possible and metal begins to rust and corrode. Many other side effects appear during this time.
• After a week, cost increases dramatically and residents are at a serious health risk.

With SERVPRO, help is always here

There is not much typical emergency response services can do when it comes to structural damage. Their job is to protect the citizens, not their homes. 

Whether it's 3 P.M. or 3 A.M., SERVPRO is always ready to jump into action. We will immediately begin to clean waste and provide the comfort and peace of mind that you will desperately need.

If you have found yourself in the face of a disaster in the early hours of the morning, never hesitate to give the SERVPRO of Jefferson, Franklin, & Perry counties a call at (618) 435-8200.

Southern Illinois Businesses

11/25/2019 (Permalink)

When customers walk into your facility, nothing can stand out more than a dirty carpet. No matter the product or service, a work space with clean carpets attracts customers. Clean carpets let customers know that they are investing in a professional business that values the quality aspect of the product they are producing, or the service they are providing. 

Taking the Extra Step for Your Business

While day-to-day maintenance such as vacuuming should be practiced in your business, sometimes professional carpet cleaning is a great way to bring life and cleanliness to your business. SERVPRO of Jefferson, Franklin, & Perry Counties  offers a wide variety of services to fit your commercial carpet cleaning needs, such as:

• Bonnet Cleaning
• Hot Water Extraction
• Deluxe Precondition and Rinse

SERVPRO of Jefferson, Franklin, & Perry Counties produces incredible results! Check our website today for before and after images and customer testimonials, and give us a call at (618) 435-8200.

Call the Experts

11/21/2019 (Permalink)

Have you checked under your kitchen or bathroom sink lately? Most people store a variety of cleaners, sponges, and miscellaneous clutter under the sink. It is out of the way, out of sight, but still handy. However, the team at SERVPRO of Jefferson, Franklin, & Perry Counties knows that this can hide potential problems.Try to stay on top of it and do not let clutter build up under the sink. 

Leaks from pipes under the sink are often the source of water damage. The jumble of cleaning solutions, garbage containers, and hair, bath and shower products conceals drops of water and excess amounts of condensation, signs that your under-sink pipes are leaking. Call SERVPRO of Jefferson, Franklin, & Perry Counties today at (618) 435-8200.

Be Prepared this Winter

11/21/2019 (Permalink)

Why is a Frozen Pipe a Concern?

• When water begins to freeze, it expands. This can cause both plastic and metal pipes to burst, possibly leading to significant water damage to your home or business.
• Since water expands when it freezes, it puts unwanted pressure on pipes.
• As water freezes, the force exerted from the expansion can cause a pipe to burst, regardless of the strength of the material.
• You may not know you have a burst pipe as the water has turned to ice. Once the temperature starts to warm and thawing begins, leaking and flooding can occur.

FROZEN PIPE WATER DAMAGE TREATMENT AND RESTORATION

The key to avoiding costly secondary damage is to handle every water problem as a real threat to your property with proper mitigation. Our SERVPRO of Jefferson, Franklin, & Perry Counties team has the equipment, training and experience to find and dry unseen water before secondary damages occur. We begin removing the standing water from your property with extraction methods, and rapidly dry your structure and contents with dehumidifiers that lower the indoor humidity levels, so your building dries out quickly. When time matters, technology and equipment must be counted on to perform. SERVPRO of Jefferson, Franklin, & Perry Counties professionals will answer your call with rapid action and a full arsenal of drying equipment.

The Sooner You Call; The Better

11/21/2019 (Permalink)

SERVPRO of Jefferson, Franklin, & Perry Counties understands that when a commercial water emergency occurs in your business it is important that the issues is mitigated quickly and efficiently.

The longer your business sits, the more money you loose. We own our own SERVPRO so we understand that each day and each hour are critical the money and business lost. 

During these emergencies, it is not just the building that needs to be back up and functioning but the materials and equipment you use on a daily basis that allows your business to be successful. So not only do we want to take care of your building, but we want to help you with your equipment too. It is all part of the business and we are here to make it all better. 

Commercial Cleaning and Restoration

11/21/2019 (Permalink)

Part of mission at SERVPRO has been to create a team of well-trained and experienced disaster recovery technicians, certified in a broad range of remediation, mitigation, and restoration specialties. Our team far exceeds our expectations and we are grateful for their devotion and desire to serve others here in Southern Illinois. 

Emergency preparedness planning can be a useful tool for our area’s businesses. We offer the SERVPRO Emergency Ready Plan and Profile (ERP) as an opportunity for our managers to view and assess your premises and operations before disaster strikes. Abby Carrie is the head of our Emergency Ready Plan team and she will go to any business and create one for you and your business at zero cost. Using your input via mobile app, she will devise a personalized digital response plan that lets our crew hit the ground running if a catastrophe occurs.

• Small Office Buildings
• Large Office/High-Rise Office Buildings
• Apartment Buildings
• Restaurants
• Hotel/Motels
• Small Retail Stores
• Large Retail/Big-Box Stores
• High-Rise Residential
• Manufacturing & Industrial
• Government/Military

Call SERVPRO of Jefferson, Franklin, & Perry Counties at 618-435-8200.

Thanksgiving Day

11/21/2019 (Permalink)

Did you know that Thanksgiving is the busiest day of the year for fire departments when it comes to home fires involving cooking equipment? With more home cooks cooking larger meals than they are probably used to, the number of home fires involving cooking equipment spikes to nearly 4 times the daily average on Thanksgiving! Whether you plan to be in charge of the kitchen or are just helping out, be sure to follow these important safety tips when preparing this year's Thanksgiving feast!

• Start your Thanksgiving with a clean stove and oven! The weekend before Thanksgiving, remove any food or grease buildup from burners, stove tops, and the oven. 
• Always stay in the kitchen when you are cooking on the stove top. While items in the oven may not require as attentive an eye, food on the stove top should have constant monitoring in case of spillage or splatter. 
• Stay in the home while cooking the turkey. You don't need to set up camp and keep a constant eye on the turkey once it's in the oven, but you should stay inside and check on it frequently. The last thing you want is a burnt turkey that sets your kitchen on fire!
• Keep a flame-resistant oven mitt, potholder, or lid near your cooking space so that you can smother any flames before they get out of control.
• Should an oven fire occur, turn off the heat and keep the door closed. This should allow the fire to burn out on its own. Once the fire has gone out, open your windows before carefully opening the oven door to release the smoke.  
• Make sure your home has working smoke alarms and that your family knows the fire escape route in the event of a fire. Remember to always plan TWO WAYS OUT of every room. 
• Avoid using turkey fryers, but if you must, make sure to follow the fryer's instructions. Also be sure to completely thaw the turkey before frying and always fry outside at a safe distance from the home. 

Stay safe this holiday season! Should your home experience any fire damage, be sure to call SERVPRO of Jefferson, Franklin, & Perry Counties  to make that fire "Like it never even happened." 

Why Choose Us

11/21/2019 (Permalink)

Why Many Insurance Carriers And Adjusters Use SERVPRO

SERVPRO of Jefferson, Franklin, & Perry Counties has worked with many insurance agents and claim adjusters. We understand your situation. As an agent or adjuster, you have a responsibility to keep claim costs down while providing the best services possible for your clients. Here are a few reasons why so many insurance agents and adjusters trust us:

Fast Emergency Response
Restoring commercial or residential property is the first priority at SERVPRO. Your insurance client will appreciate our immediate response and you will know we’re doing everything we can to limit the damage and the costs.

Pretesting Reduces Claims Expense
Like insurance agents and claim adjusters, we know restoring property is less expensive than replacing property. Our goal is always to restore whenever possible and replace only when necessary. That’s why SERVPRO of Jefferson, Franklin, & Perry Counties performs pretesting on every loss so we can determine if it can be restored.

Claims Inventory Service
SERVPRO of Jefferson, Franklin, & Perry Counties can provide insurance agents and claim adjusters with an itemized loss inventory. We give you a report and pictures of important items. Your work is made simpler and clearer because we provide you with a complete and accurate picture of the incident.

Serving Adjusters and Your Clients
We know your job is to interpret the policy and adjust the claim. We don’t want you to have to deal with problems from vendors. Working with you, we strive to save you time so you can focus on priority files, while having complete control of every loss you’re assigned. We offer you 24-hour emergency response, damage mitigation, loss assessment, and an electronic file within hours. 

Here To Help 
The job of SERVPRO of Jefferson, Franklin, & Perry Counties is to reassure the customer, provide excellent service and communicate with the insurance agents and adjusters quickly. We work together with the agents to provide quick and effective property restoration and make it “Like it never even happened.” We are a one-stop shop for all of your needs!

Cold Weather is Almost here!

10/24/2019 (Permalink)

SERVPRO of Jefferson, Franklin, & Perry Counties is "ready for any sized disaster."

As you go to turn on your furnace for the first time, don't just turn it on and leave the house with full trust in your furnace. It is important to ensure your home is safe. with a well-maintained furnace. It is best practice to take the following steps before you start running the heat: 1. Is there a smell? When turning on your furnace on for the first time since last winter, you may smell a burning smell. This is usually from dust that settled in over the summer. This is not uncommon, but if the smell lingers for over two hours, or a fire has resulted, calls for help immediately.  2. What is the current carbon monoxide detector reading? If you don’t have a carbon dioxide detector in your home or business already, it is important to get one and have it ready in your home. After turning on your furnace for the first time, if the alarm goes off, take protective measures by opening the windows and getting out of the house if they are too high. 3. Is the furnace making any unusual noises? If your furnace makes unusual noises when turning it on for the first time, find the root of the problem and get it fixed to help prevent a fire in your home or business. Be safe and stay warm!

Storm Damage In Southern Illinois

10/7/2019 (Permalink)

Storm damage can be one of the most challenging types of damage for most communities. When a large storm comes through town it affects so many people, homes, and businesses. 

Most damage comes in small phases, a home or business here and there. But when a huge storm comes through a community-a large number of people are then affected. Which means a large number of people are now in need of help.

This is where SERVPRO of Jefferson, Franklin, & Perry Counties comes in. We have a large enough team that we can not only handle the small damage but we can handle the largest size disasters as well. We have relationships with all of our neighboring SERVPRO's that can get to us quickly and start putting peoples lives back together. We are proud to be part of a large company that can team up at any time to serve those in need. 

We are proud to offer fire and water clean up and restoration along with storm damage to many communities surrounding Jefferson, Franklin, & Perry Counties. 

We are Ready for Storms!

10/6/2019 (Permalink)

Did you know that SERVPRO of Jefferson, Franklin, & Perry Counties travels all over the United States to help those in need after a storm. We clean up after anything from hurricanes to tornadoes. 

Our team is prepared and ready to take on any size disaster including the huge ones. When a large storm is rolling in, our crews know to pack their bags and get ready to head out to help those in need. 

We are proud to serve people in our community, but we are also thankful that we are able to travel and serve others all over the United States. 

We never know when a storm is going to hit but we do know that we are trained and ready to hit the road as soon as it happens. 

What Should You Do Before a Storm?

10/6/2019 (Permalink)

Preparing for a storm can be intimidating, let us give you some tips to make the process a lot easier for you.

Before The Storm:

1. Build an emergency supply kit and make a family communication plan.
2. Remove dead or rotting trees and branches that could fall and cause injury or damage during a severe thunderstorm.
3. Postpone outdoor activities.
4. Remember the 30/30 Lighting Safety Rule: Go indoors if, after seeing lighting, you cannot count to 30 before hearing thunder. Stay indoors for 30 minutes after hearing the last clap of thunder.
5. Secure outdoor objects that could blow away or cause damage.
6. Get inside a home, building, or hard top automobile (not a convertible). Although you may be injured if lighting strikes your car, you are much safer inside a vehicle than outside.
7. Remember, rubbed-soled shoes and rubber tires provide NO protection from lighting. However, the steel frame of a hard-topped vehicle provides increased protection if you are not touching metal.
8. Shutter windows and secure outside doors. If shutters are not available, close window blinds, shades or curtains.
9. Unplug any electronic equipment well before the storm arrives.

October Means HALLOWEEN!

10/4/2019 (Permalink)

Halloween is for costumes, candy and fun! No one wants their fun to be spoiled by a fire! SERVPRO of Jefferson, Franklin, & Perry Counties wants everyone to have a fun and safe time this Halloween! We have a list of safety tips below provided by the National Fire Prevention Association.

• Candles - Refrain from having an open flame. Use battery-operated candles or glow-sticks in your jack-o-lanterns.
• Costumes - Choose the right costume. Stay away from long or flowing fabric, and skip extraneous costume pieces.
• Decorations - Avoid flammable decorations including dried flowers, cornstalks and crepe paper that are highly flammable. Keep decorations away from open flames and other heat sources, including light bulbs and heaters.
• Exits - Remember to keep all decorations away from doors so that they are not blocking any exits or escape routes.
• Smoke alarms - Make sure all your smoke alarms are working and up to date.
• Visibility - Provide flashlights to children or have them carry glow sticks as part of their costumes. Make sure if a child is wearing a mask that the eye holes are large enough to see out of them.

 SERVPRO of Jefferson, Franklin, & Perry Counties wishes everyone a fun and safe Halloween!

Storm Damage Clean Up

10/1/2019 (Permalink)

SERVPRO of Jefferson, Franklin, & Perry Counties is a family owned and operated business and we are proud to serve our community along with other communities after storms hit cities all across the United States. 

All large loss teams are supervised by a commercial operations manager to help ensure seamless communication and timely mitigation.

At SERVPRO, the difference between us and the other companies...is our ability to dispatch trained production professionals and cut costs through the strategic placement and oversight of temporary labor. 

SERVPRO as a whole has served clients in the commercial industry in some of the following areas:

• The Hospitality Industry
• Property Managers
• Universities
• Municipalities
• The Pentagon

Here at SERVPRO of Jefferson, Franklin, & Perry Counties we are ready to serve any area that has experienced storm damage. SERVPRO has teams across the United States ready to tackle any size disaster. Our training, technology, and equipment is next to none and our crews are the best out there.

Give us a call today to tarp your roof or board up your windows.

618-435-8200

Fire Damage?

10/1/2019 (Permalink)

Have you had a fire damage recently? We are always busy with water emergencies, but fire damages have been happening in our area much more than they used to. We are often receiving phone calls from home owners who have recently had a fire.

Imagine experiencing a fire in your home. The thought alone is devastating. But when you imagine living it..it's not something you would wish on anyone. For us, we want to be that phone call of hope on the other line. "Yes, we can help you. We are sorry that you are experiencing this, but we are going to help you through this tragedy hand in hand." 

Our team is trained and ready to clean up whatever size fire you have. We are ready to serve you. We are ready to listen and communicate. We are ready to provide you, your family, your home, and your items with the utmost respect. 

Rain can bring Flooding!

8/30/2019 (Permalink)

As many counties in the Southern Illinois area are under a flash flood watch, SERVPRO of Jefferson, Franklin, & Perry counties wants you know know what this means and how this can be a problem for some of you. 

So what are the terms used for flooding and what exactly do they mean?

• "Flash Flood Warning: Take Action! A Flash Flood Warning is issued when a flash flood is imminent or occurring. If you are in a flood prone area move immediately to high ground. A flash flood is a sudden violent flood that can take from minutes to hours to develop. It is even possible to experience a flash flood in areas not immediately receiving rain.
• Flood Warning: Take Action! A Flood Warning is issued when the hazardous weather event is imminent or already happening. A Flood Warning is issued when flooding is imminent or occurring.
• Flood Watch: Be Prepared:A Flood Watch is issued when conditions are favorable for a specific hazardous weather event to occur. A Flood Watch is issued when conditions are favorable for flooding. It does not mean flooding will occur, but it is possible.
• Flood Advisory: Be Aware:An Flood Advisory is issued when a specific weather event that is forecast to occur may become a nuisance. A Flood Advisory is issued when flooding is not expected to be bad enough to issue a warning. However, it may cause significant inconvenience, and if caution is not exercised, it could lead to situations that may threaten life and/or property."

(definitions were pulled from the National Weather Service and attached is the link : https://www.weather.gov/safety/flood-watch-warning if you would like any further details.)

These terms all have different meanings and you are responsible to take action as needed to keep you and your family safe when heavy rain comes your way. 

As always, be aware of the weather coming your way and be prepared for any situation. And remember SERVPRO of Jefferson, Franklin, & Perry counties is always here to restore any damage that may strike your home or business. So protect yourself and we can take care of any other resulting damage.

We can help assist in reconstruction of your damaged property

8/27/2019 (Permalink)

After a disaster—whether it be a fire, water, or storm—damages your home you will need to rebuild and restore. For decades SERVPRO of Jefferson, Franklin, & Perry Counties has been known for our ability to respond to a disaster and fix your S. Illinois home or business to make it "Like it never even happened.”

The first thing you must do after a disaster is take temporary protective measures such as placing roof tarps to prevent additional damage, and boarding up to secure the building and remove water and debris. Mold, smoke, fire, and water damage all have their own protocol for restoration and our experts know how to tackle each problem.

Once your home or building is secured and the hazards are removed you can start the rebuilding process; from the structure itself to preserving and restoring the treasured items inside your home—including heirlooms, art, and family photos. The professionals at SERVPRO of  Jefferson, Franklin, & Perry Counties can simplify the restoration process by handling both the initial damage mitigation and rebuilding the affected areas. Having one qualified company for the entire process can save time and keeps costs low.

SERVPRO of Jefferson, Franklin, & Perry Counties can provide this continuity by supervising a full range of restoration services that will bring a building back to full functionality.

• Board Up
• Document Drying
• Dry Cleaning
• Drywall Installation though sub-contracting
• Drywall Removal
• Electronics Restoration
• Fine Art Restoration
• Furniture Restoration
• Assist Clients w/ securing General Contracting
• Hardwood Floor Repair
• HVAC Services
• Move Out
• Sealing & Painting
• Roofing Services
• And more!

If you are in need of securing construction services contact SERVPRO of Jefferson, Franklin, & Perry Counties at (618) 435-8200.

Can SERVPRO Help Businesses too?

8/27/2019 (Permalink)

OF COURSE!

SERVPRO of Jefferson, Franklin, & Perry Counties cleans, deodorizes, and completes disaster relief in businesses all of the time!

Our crew is fully capable and prepared to tackle multiple situations and your business's home is included on our list! 

Our crew is aware that your business needs to be up and running again as soon as possible. With this in mind, SERVPRO of Jefferson, Franklin, & Perry Counties sends out a professional team to assure your business will be available to the public as fast as they can in a clean and adequate manner.   

Commercial Specialty Cleaning Services options may include but not limited to: 

• Air Ducts and HVAC
• Biohazard
• Carpet and Upholstery
• Ceilings, Floors, and Walls
• Document Restoration
• Drapes and Blinds
• Odor Removal
• Sewage
• Trauma and Crime Scene
• Vandalism

If you are needing assistance with any of the above listed, contact SERVPRO of Jefferson, Franklin & Perry Counties at any time of any day at (618) 435-8200.

SERVPRO of Jefferson, Franklin & Perry Counties has a heart to help!

8/27/2019 (Permalink)

SERVPRO of Jefferson, Franklin, & Perry Counties loves to keep up with community events. Whether it be sponsoring an event, volunteering at an event, or even just attending the event; We love to get involved! 

If you have an upcoming event in the area, and want us to help sponsor, attend, or volunteer at, contact us at (618) 435-8200. We will do our absolute best to make your request happen!

You can keep up with events, fundraisers, or giveaways SERVPRO of Jefferson, Franklin, & Perry Counties may be having, by following us on Facebook and Twitter, as well as reading these blog posts regularly. 

Our goal is to become more involved in our community events and build stronger relationships with individuals within this amazing community. Feel free to contact us at any time and we will let you know our availability!  

Call us today for all of your restoration needs and we will respond and be there soon! Contact us at (618) 435-8200!

Mold? We can Help!

8/27/2019 (Permalink)

All of this summer rain can bring moisture into your basement. Later down the road you may notice mold starting to spread in your basement or maybe it even completely engulfs the entire area! 

Nobody likes mold; mold can be smelly, embarrassing, and even harmful. So when you first notice mold anywhere in your home, it is important to get it taken care of FAST! 

When calling SERVPRO of Jefferson, Franklin & Perry Counties for a mold issue, we are to come in and rid the area of mold with our highly trained and fully equipped crew. No matter the damage, we can assure you our team will tackle it to the best of their ability and will always keep you informed of the plan and make you feel included every step of the way. 

Nobody likes mold, so let us rid of it in a professional and efficient way! 

Call us a (618) 435-8200 for any of your "moldy" needs!