We're Always Here to Help You!

11/4/2024 (Permalink)

Whether it's a fire clean or water damage, the SERVPRO team makes it a mission to help you recover.

We understand the trauma and feeling of loss that comes when your home or business are affected by a disaster or catastrophic event.

The team at SERVPRO of Jefferson, Franklin and Perry Counties is not only trained in remediation and restoration techniques, but we focus on making you the WHY of what we do every single day.

For us, it's about more than just business because we realize we're in the business of helping people recover from disaster, whether it's a water leak or a full fire clean. Our teams are specially trained in empathy, understanding and compassion, and our mission is always to do whatever it takes to help you.

As one customer said, "They immediately put my mind at ease during an extremely stressful situation."

When it comes to SERVPRO, we care about helping you, and that is what makes us different.

The SERVPRO Standard | SERVPRO of Jefferson, Franklin & Perry Counties

12/1/2023 (Permalink)

SERVPRO of Jefferson, Franklin & Perry Counties is the restoration company you can depend on

What makes SERVPRO of Jefferson, Franklin & Perry Counties stand above other restoration companies?

1. Extensive Network and Prompt Response:

SERVPRO's widespread network of franchises is a key factor that sets us apart from our competitors. With locations across North America, SERVPRO can respond swiftly to emergencies, ensuring that help is readily available. This extensive coverage gives clients the confidence that they can rely on SERVPRO no matter where they are, a distinct advantage over restoration companies with more limited reach.

2. Technological Innovation:

SERVPRO's commitment to staying at the forefront of technology and innovation in the restoration industry is a significant competitive edge. The company consistently invests in state-of-the-art equipment and cutting-edge techniques, enabling us to handle restoration projects efficiently and effectively. This dedication to technological advancement positions SERVPRO as a leader in the industry, capable of delivering results that surpass client expectations.

3. Highly Trained and Certified Professionals:

The emphasis on continuous training and education for SERVPRO technicians is a testament to the company's commitment to expertise. The restoration industry is dynamic, with evolving standards and best practices. SERVPRO's highly trained and IICRC certified professionals are equipped with the knowledge and skills to navigate these changes seamlessly. Clients can trust that their restoration projects are in capable hands, with technicians who prioritize precision and excellence.

4. Comprehensive Range of Services:

SERVPRO's versatility in offering a comprehensive range of services distinguishes it as a one-stop solution for restoration needs. Whether facing water damage, storm damage fire damage, mold remediation, commercial restoration, general cleaning, or other issues, clients can rely on SERVPRO of Jefferson, Franklin & Perry Counties to provide expert solutions. This breadth of services simplifies the restoration process for clients, eliminating the need to coordinate with multiple companies for different aspects of a project.

5. 24/7 Emergency Response:

Disasters don't adhere to regular business hours, and we recognize the urgency of addressing restoration needs promptly. With a 24/7 emergency response service, clients can reach out to us at any time, ensuring that help is just a phone call away. This commitment to round-the-clock availability showcases SERVPRO of Jefferson, Franklin & Perry Counties' dedication to being there for clients when they need assistance the most.

6. Restore Rather Than Replace Philosophy:

SERVPRO employs a "restore rather than replace" philosophy, demonstrating a commitment to both cost-effectiveness and environmental responsibility. By prioritizing restoration, waste is minimized and the environmental impact is reduced. This approach not only appeals to clients looking for sustainable solutions but also contributes to SERVPRO's reputation as a socially responsible company.

7. Stellar Reputation:

A stellar reputation is a valuable asset in any industry, and we have earned the trust of countless clients over the years. Positive reviews, testimonials, and word-of-mouth recommendations contribute to our standing as a reputable and reliable choice in the restoration industry. Our strong reputation instills confidence in potential clients, assuring them of the quality of service they can expect from us.

8. Transparent Communication:

Effective communication is a cornerstone of client satisfaction, and SERVPRO of Jefferson, Franklin & Perry Counties excels in keeping clients informed throughout the restoration process. From initial assessment to project completion, clients are provided with clear and transparent communication. This open dialogue ensures that clients have a thorough understanding of the work being done and allows for any questions or concerns to be addressed promptly.

9. Strategic Insurance Partnerships:

SERVPRO's strategic partnerships with major insurance companies streamline the restoration process for clients dealing with insurance claims. We understand the complexities of the claims process and collaborates closely with insurers to expedite the resolution. This level of cooperation not only reduces the burden on clients but also sets SERVPRO apart by providing a seamless and hassle-free experience during what can already be a stressful time.

In conclusion, our advantage over other restoration companies lies in our extensive network, technological innovation, highly trained professionals, comprehensive services, 24/7 emergency response, restore rather than replace philosophy, stellar reputation, transparent communication, and strategic insurance partnerships. Collectively, these factors position us as the standout choice for individuals and businesses seeking top-notch restoration services in Jefferson, Franklin and Perry Counties, Illinois. 

The SERVPRO of Jefferson, Franklin & Perry Counties Advantage

7/21/2022 (Permalink)

SERVPRO of Jefferson, Franklin and Perry Counties, Illinois is one of the more than 1,900 franchises that specializes in fire and water restoration.  What does this mean to you?  This means you get highly trained individuals to respond to your needs quickly and efficiently.  

The definition of efficiency is to achieve maximum productivity with minimal wasted effort or expenses.  This is what our trained staff strive for at every call that comes to us with our number one goal to get you back to normal quickly with as little disruption to your life as possible.  

SERVPRO prides itself and its continually growing franchises in always setting the bar for customer satisfaction by constantly evolving and training each and every one of the staff with the most up to date technology.  To speak to one of our trained members give us a call at 618-435-8200.

SERVPRO of Jefferson, Franklin & Perry Counties. Your leader in commercial and residential damage restoration. We make fire and water cleanup and restoration, "Like it never even happened."

Choosing A Restoration Company

4/18/2022 (Permalink)

When selecting a restoration company to help you sort through any type of disaster, from fire, water, mold and storm damage, it's important to select a company that can handle all of the work.  

SERVPRO of Jefferson, Franklin and Perry Counties offer a comprehensive fire restoration service for residential and commercial properties. We proudly offer a full line of mitigation, reconstruction and laundry services to bring back properties and contents back to like new condition.

It all starts with an in depth inspection of the property, for some claims we utilize a full virtual scanning of the property to help give a full view to the adjuster even if they can’t be on site. 

From there demolition of the heavily affected areas, removing any structure that has the heaviest of damage from fire. From that point we are working to determine contents that are salvageable and taking those items and hand cleaning them with special cleaning agents to remove soot and smoke odors. That cleaning isn’t limited to just hard contents, we also offer a full laundry service using specialized equipment that removes stains and heavy smoke odors. 

We are also able to fully reconstruct the home or business to make it move in ready with our Construction Service. No other Restoration service offers this full line of services under one roof. 

No matter the type or size of disaster, SERVPRO is here to guide you through the claim process to get your home or business back to you and better than ever. 

Call us anytime, 24-7 at 618-435-8200.

Emergency Ready Profile To Protect Your Business

7/9/2021 (Permalink)

SERVPRO of Jefferson, Franklin and Perry Counties offers a great program called the Emergency READY Profile. This program helps to limit your risk from damages by allowing your staff to know where to find essential items and protocol during or following a disaster. 

Not only can this program save your business from catastrophic disaster it's also a completely free program. This program will mark key areas where major shut offs are to help minimize issues caused by water leaks. This will also help guide key officials to where other essential shut offs are located at. In addition it has areas marked for special contractors that you might need to get in contact with to shut off certain services. 

This free program is offered in both a paper form and as an app for your phone. It's a great program to help all employees know what to do in the case of an emergency. 

For more details on this free program please call us today at 618-435-8200.

Advantage of using SERVPRO

6/23/2021 (Permalink)

SERVPRO of Jefferson, Franklin and Perry Counties carries the distinct advantage of being able to hand an entire claim from start to finish out of one building. From demolition or drying to a finished, move-in ready home, SERVPRO has you covered. 

We also carry a full line laundry service and with the help of specialized equipment, we are able to take out smoke odors as well as soot damages from any article of clothing, purses, shoes and even stuffed animals.  

Our reconstruction division is there to put the finishing touches on the project from, installing new floors, new cabinets and even painting.

Our office is also able to handle HVAC cleaning as well as remediate mold damage. 

For the best option in getting your home or business back to normal after fire, water or mold damage give SERVPRO a call at 618-435-8200

Smoke And Soot Damaged Laundry Can Be Restored

4/28/2021 (Permalink)

Did you know that your local SERVPRO of Jefferson, Franklin and Perry Counties also has full capacity to handle smoke and soot damaged laundry?  It's a huge difference and a true reason why SERVPRO can handle your insurance claim. 

Our laundry system uses specialized equipment and procedures to ensure smoke and soot damaged clothing can be restored instead of replaced, making your insurance claim less and helping to keep premiums down. 

Other restoration companies outsource their customers' laundry out of state meaning another set of hands processing laundry, more costs involved and a more lengthy process in getting your essential items back.

For more about how this process can restore and not replace all of your soft contents give your local SERVPRO a call at 618-435-8200.

How SERVPRO Has You Covered

4/18/2021 (Permalink)

SERVPRO of Jefferson, Franklin and Perry Counties handles everything from Fire, water and mold, but what happens when a large catastrophic disaster takes place? How can one location handle it all?

SERVPRO has a nationwide reach of over 1900 offices throughout the United States, and during large events they are able to mobilize and make sure SERVPRO is on site and ready to help. 

Recently in Texas a large cold snap hit the area causing widespread power outages and subsequent water pipe breaks inside homes and businesses. Several SERVPRO locations throughout the United States traveled to the state of Texas and helped get homes and businesses back in the dry. 

Rest assured that when disaster strikes there is no group faster to any disaster than SERVPRO, give SERVPRO of Jefferson, Franklin and Perry Counties a call today at 618-435-8200

Why SERVPRO

4/7/2021 (Permalink)

Why SERVPRO? Passion. Passion fuels our associates to come into a damaged home or business and empowers them to make it, “Like it never even happened.”  

From the newest technology and equipment, SERVPRO of Jefferson, Franklin & Perry Counties is able to handle any sized disaster. Our crews are available 24-7 and are able to help guide you through the process. 

We handle everything from damages stemming from Fire, Water and Mold. We are full service and able to help residential and commercial property owners.  We also work closely with all insurance groups to better be able to serve you. 

From DuQuoin to Pinckneyville to Benton to Mt. Vernon Illinois and all points in between SERVPRO is there to serve.

Call us at 618-435-8200 for free consultations and estimates. 

Celebrating our Anniversary

1/28/2021 (Permalink)

Formerly known as SERVPRO of the Rend Lake Region and now known as SERVPRO of Franklin, Jefferson and Perry Counties, is celebrating our 2nd full year of new ownership. Even though our staff is fully experienced beyond the 2 year mark, the ownership for this territory is relatively new. 

As we continue to expand into the region, there have been several changes and upgrades to the existing location. New trucks, vans and other service vehicles are all on the road servicing the area. New cutting edge equipment to help efficiently take care of fire, water and/or mold damage claims. New capabilities including a full laundry service as well as a fully equipped reconstruction team. A team of dedicated employees who are ready to help and get your home  or business restored as soon as possible. 

Give us a call today if you have any questions on what services SERVPRO offers to help handle any damage to your home or business 618-435-8200

Chimney Checklist

12/23/2019 (Permalink)

The cold winter months are upon us and curling up by a nice cozy fire might be in the near future for many. Before you go gather wood and building a fire make sure to follow this checklist to ensure that your fireplace is safe for use.

Chimney Checklist 

Inspection-

It is recommended that all homeowners have their chimneys inspected annually by a certified chimney sweep. Having your chimney inspected will ensure that there are not potential health and safety hazards.

Chimney Cap-

Always inspect your chimney cap. If your chimney cap has been damaged it can allow moisture, animals and debris to enter your flue.

Check Flashing-

If the flashing around the chimney appears to be warped or bent it could be allowing moisture and water to enter the chimney. Long term damage caused by this could include deterioration and leakage.

Trim Tree Branches-

Ensure that there are no tree branches that could potentially damage the chimney during a storm and/or cause a fire.

Repair Missing Bricks, Chipped Bricks and Mortar-

Find them. Fix them. J

Clean the Flue-

Creosote is accumulated by burning fires and is the leading cause of chimney fires. Having your chimney inspected and cleaning should eliminate any creosote buildup.

Remove Leftover Ash-

A thin layer of ash can assist with starting a fire, but a large amount of ash will choke your fire out from the moisture content.

Test Damper-

Make sure that the damper is in good working order and form a tight seal when shut. If the damper doesn’t close properly and form a tight seal it will allow outside air to mix with heated air and increase your energy cost significantly.

Install Batteries in Smoke Alarms/Detectors-

If you aren’t changing the batteries in your smoke detector out during daylight savings time, make sure that they are changed before beginning to build fires.

Store Firewood-

Be sure to store your fire wood in a ventilated area, off of the ground and away from exposure to water or moisture.

Stay warm friends! Call our office if you have any questions.

Why is 24 Hour Services Important to you?

11/25/2019 (Permalink)

Damage doesn't follow time constraints

In many restoration situations, immediate action is very important, if not crucial to the salvation of your items and the severity of the damage done. Therefore, it is not possible for SERVPRO of Jefferson, Franklin, & Perry Counties to only operate eight hours a day.

Damage worsens quickly

Perhaps the most time sensitive form of damage is water damage. 

• Within minutes of exposure to water, your belongings and the structure of your home will begin to absorb the damaging fluids. Paper goods swell and upholstery is soaked.

This is a common side effect of every case of water damage. But when you begin to wait, things slowly go downhill...

• In hours one to 24, drywall begins to breakdown. A musty odor will begin to appear and furniture swells and cracks. 
• In hours 24 to 48, serious biohazard contamination is possible and metal begins to rust and corrode. Many other side effects appear during this time.
• After a week, cost increases dramatically and residents are at a serious health risk.

With SERVPRO, help is always here

There is not much typical emergency response services can do when it comes to structural damage. Their job is to protect the citizens, not their homes. 

Whether it's 3 P.M. or 3 A.M., SERVPRO is always ready to jump into action. We will immediately begin to clean waste and provide the comfort and peace of mind that you will desperately need.

If you have found yourself in the face of a disaster in the early hours of the morning, never hesitate to give the SERVPRO of Jefferson, Franklin, & Perry counties a call at (618) 435-8200.

Why Choose Us

11/21/2019 (Permalink)

Why Many Insurance Carriers And Adjusters Use SERVPRO

SERVPRO of Jefferson, Franklin, & Perry Counties has worked with many insurance agents and claim adjusters. We understand your situation. As an agent or adjuster, you have a responsibility to keep claim costs down while providing the best services possible for your clients. Here are a few reasons why so many insurance agents and adjusters trust us:

Fast Emergency Response
Restoring commercial or residential property is the first priority at SERVPRO. Your insurance client will appreciate our immediate response and you will know we’re doing everything we can to limit the damage and the costs.

Pretesting Reduces Claims Expense
Like insurance agents and claim adjusters, we know restoring property is less expensive than replacing property. Our goal is always to restore whenever possible and replace only when necessary. That’s why SERVPRO of Jefferson, Franklin, & Perry Counties performs pretesting on every loss so we can determine if it can be restored.

Claims Inventory Service
SERVPRO of Jefferson, Franklin, & Perry Counties can provide insurance agents and claim adjusters with an itemized loss inventory. We give you a report and pictures of important items. Your work is made simpler and clearer because we provide you with a complete and accurate picture of the incident.

Serving Adjusters and Your Clients
We know your job is to interpret the policy and adjust the claim. We don’t want you to have to deal with problems from vendors. Working with you, we strive to save you time so you can focus on priority files, while having complete control of every loss you’re assigned. We offer you 24-hour emergency response, damage mitigation, loss assessment, and an electronic file within hours. 

Here To Help 
The job of SERVPRO of Jefferson, Franklin, & Perry Counties is to reassure the customer, provide excellent service and communicate with the insurance agents and adjusters quickly. We work together with the agents to provide quick and effective property restoration and make it “Like it never even happened.” We are a one-stop shop for all of your needs!

We can help assist in reconstruction of your damaged property

8/27/2019 (Permalink)

After a disaster—whether it be a fire, water, or storm—damages your home you will need to rebuild and restore. For decades SERVPRO of Jefferson, Franklin, & Perry Counties has been known for our ability to respond to a disaster and fix your S. Illinois home or business to make it "Like it never even happened.”

The first thing you must do after a disaster is take temporary protective measures such as placing roof tarps to prevent additional damage, and boarding up to secure the building and remove water and debris. Mold, smoke, fire, and water damage all have their own protocol for restoration and our experts know how to tackle each problem.

Once your home or building is secured and the hazards are removed you can start the rebuilding process; from the structure itself to preserving and restoring the treasured items inside your home—including heirlooms, art, and family photos. The professionals at SERVPRO of  Jefferson, Franklin, & Perry Counties can simplify the restoration process by handling both the initial damage mitigation and rebuilding the affected areas. Having one qualified company for the entire process can save time and keeps costs low.

SERVPRO of Jefferson, Franklin, & Perry Counties can provide this continuity by supervising a full range of restoration services that will bring a building back to full functionality.

• Board Up
• Document Drying
• Dry Cleaning
• Drywall Installation though sub-contracting
• Drywall Removal
• Electronics Restoration
• Fine Art Restoration
• Furniture Restoration
• Assist Clients w/ securing General Contracting
• Hardwood Floor Repair
• HVAC Services
• Move Out
• Sealing & Painting
• Roofing Services
• And more!

If you are in need of securing construction services contact SERVPRO of Jefferson, Franklin, & Perry Counties at (618) 435-8200.

SERVPRO of Jefferson, Franklin & Perry Counties has a heart to help!

8/27/2019 (Permalink)

SERVPRO of Jefferson, Franklin, & Perry Counties loves to keep up with community events. Whether it be sponsoring an event, volunteering at an event, or even just attending the event; We love to get involved! 

If you have an upcoming event in the area, and want us to help sponsor, attend, or volunteer at, contact us at (618) 435-8200. We will do our absolute best to make your request happen!

You can keep up with events, fundraisers, or giveaways SERVPRO of Jefferson, Franklin, & Perry Counties may be having, by following us on Facebook and Twitter, as well as reading these blog posts regularly. 

Our goal is to become more involved in our community events and build stronger relationships with individuals within this amazing community. Feel free to contact us at any time and we will let you know our availability!  

Call us today for all of your restoration needs and we will respond and be there soon! Contact us at (618) 435-8200!

Mold? We can Help!

8/27/2019 (Permalink)

All of this summer rain can bring moisture into your basement. Later down the road you may notice mold starting to spread in your basement or maybe it even completely engulfs the entire area! 

Nobody likes mold; mold can be smelly, embarrassing, and even harmful. So when you first notice mold anywhere in your home, it is important to get it taken care of FAST! 

When calling SERVPRO of Jefferson, Franklin & Perry Counties for a mold issue, we are to come in and rid the area of mold with our highly trained and fully equipped crew. No matter the damage, we can assure you our team will tackle it to the best of their ability and will always keep you informed of the plan and make you feel included every step of the way. 

Nobody likes mold, so let us rid of it in a professional and efficient way! 

Call us a (618) 435-8200 for any of your "moldy" needs!